Authorized Caterpillar dealer providing equipment, parts, and lifecycle management across ANZ
WesTrac is one of the world's largest Caterpillar equipment dealers, operating a 4,500-person organization across sales, service, and manufacturing. The tech stack—SAP, Oracle, Primavera, Ariba, Cisco, and Zendesk—reflects a traditional heavy-equipment distribution business running ERP-driven operations. Active hiring is concentrated in operations and engineering roles, while projects cluster around pricing strategy, machine rebuild forecasting, and electrified equipment—signaling pressure to optimize service margins and position for the shift toward hybrid and battery-powered machinery.
WesTrac supplies new and used Caterpillar machinery, parts, and whole-of-life asset management services to construction, mining, and industrial operators. The company operates as an authorized dealer network with in-house rebuilding, component refurbishment, and preventive maintenance capabilities. Fleet performance optimization and downtime reduction are core customer pain points; WesTrac addresses these through equipment monitoring, spare-parts logistics, and training. As a subsidiary of Seven Group Holdings, WesTrac coordinates with related businesses including Coates Hire and SITECH to bundle integrated equipment solutions.
SAP (ERP), Oracle Primavera (project management), Ariba (procurement), JD Edwards, Manhattan (supply-chain), Smartsheet, Microsoft Project, Cisco networking, Palo Alto Networks, Zendesk (support), and SuccessFactors (HR).
Current projects include AI order solutions, electrified and hybrid equipment integration, machine rebuild forecasting, service pricing strategy, fleet reliability improvement, and helpdesk resolution optimization.
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