Compounded veterinary medications with home-delivery logistics
Wedgewood is the nation's largest compounded veterinary pharmacy, serving over 70,000 veterinary professionals and one million animals annually. The recent Blue Rabbit merger adds direct-to-clinic delivery capabilities. Tech stack centers on Salesforce Service Cloud (with Voice and Amazon Connect integration), Snowflake + SQL for data, and business intelligence tools (Tableau, Power BI, Looker) — a mature ops-heavy architecture typical of regulated pharma logistics. Current hiring velocity is accelerating across healthcare, marketing, and leadership roles, with active projects focused on Service Cloud Voice deployment and customer journey optimization.
Wedgewood compounds specialty medications for veterinary use and distributes them to clinics nationwide. The merger with Blue Rabbit introduced a next-generation home delivery platform, expanding from pharmacy into last-mile logistics. The company operates at scale—serving 70,000+ veterinary professionals and treating over one million animals per year—requiring robust compliance, quality management, and multi-state regulatory adherence. Infrastructure priorities include Service Cloud Voice integration, Amazon Connect enhancement, and flow automation for service processes, alongside ongoing work to optimize operational costs and data integrity across multi-channel workflows.
Core systems: Salesforce Service Cloud with Voice, Amazon Connect for contact center, AWS infrastructure. Analytics: Snowflake, SQL, Tableau, Power BI, Looker. Marketing: Emarsys, Marketo, HubSpot, Salesforce Marketing Cloud. HR: UKG.
Over one million animals annually across more than 70,000 veterinary professionals, following the Blue Rabbit merger.
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