echoloc

Wedgewood Tech Stack

Compounded veterinary medications with home-delivery logistics

Retail Pharmacies Swedesboro, NJ 1,001–5,000 employees Privately Held

Wedgewood is the nation's largest compounded veterinary pharmacy, serving over 70,000 veterinary professionals and one million animals annually. The recent Blue Rabbit merger adds direct-to-clinic delivery capabilities. Tech stack centers on Salesforce Service Cloud (with Voice and Amazon Connect integration), Snowflake + SQL for data, and business intelligence tools (Tableau, Power BI, Looker) — a mature ops-heavy architecture typical of regulated pharma logistics. Current hiring velocity is accelerating across healthcare, marketing, and leadership roles, with active projects focused on Service Cloud Voice deployment and customer journey optimization.

Tech Stack 17 technologies

Core StackSalesforce AWS Marketo HubSpot Snowflake Python Tableau Power BI Looker Microsoft Office Service Cloud Service Cloud Voice Amazon Connect Emarsys Salesforce Marketing Cloud SQL UKG

What Wedgewood Is Building

Challenges

  • Employee engagement surveys
  • Retention
  • Hris data integrity
  • Compliance audits
  • Regulatory compliance across multiple states
  • Maintaining quality management system
  • Reducing operational costs
  • Optimizing customer service operations
  • Maintaining data integrity
  • Scalable improvements across multi-channel user journeys

Active Projects

  • Wellness programs
  • Employee engagement surveys
  • Compensation analysis
  • Lean six sigma automation initiatives
  • Service cloud voice integration
  • Amazon connect enhancement deployment
  • Flow automation for service processes
  • Platform enhancements and experience modernization
  • Personalization capabilities
  • Cro and experimentation process

Hiring Activity

Accelerating15 roles · 6 in 30d

Department

Healthcare
4
Marketing
3
HR
2
Sales
2
Ops
1
Support
1

Seniority

Mid
3
VP
3
Manager
2
Director
1
Junior
1
Lead
1
Senior
1
Staff
1
Company intelligence

Find more companies like Wedgewood by tech stack, pain points and active projects

Get started free

About Wedgewood

Wedgewood compounds specialty medications for veterinary use and distributes them to clinics nationwide. The merger with Blue Rabbit introduced a next-generation home delivery platform, expanding from pharmacy into last-mile logistics. The company operates at scale—serving 70,000+ veterinary professionals and treating over one million animals per year—requiring robust compliance, quality management, and multi-state regulatory adherence. Infrastructure priorities include Service Cloud Voice integration, Amazon Connect enhancement, and flow automation for service processes, alongside ongoing work to optimize operational costs and data integrity across multi-channel workflows.

HeadquartersSwedesboro, NJ
Company Size1,001–5,000 employees
Hiring MarketsUnited States

Frequently Asked Questions

What is Wedgewood's tech stack?

Core systems: Salesforce Service Cloud with Voice, Amazon Connect for contact center, AWS infrastructure. Analytics: Snowflake, SQL, Tableau, Power BI, Looker. Marketing: Emarsys, Marketo, HubSpot, Salesforce Marketing Cloud. HR: UKG.

How many animals does Wedgewood serve annually?

Over one million animals annually across more than 70,000 veterinary professionals, following the Blue Rabbit merger.

Similar Companies in Retail Pharmacies

Other companies in the same industry, closest in size