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WakeMed Tech Stack

Regional health system operating 900+ beds across Wake County with cardiac, trauma, and children's specialties

Hospitals and Health Care Raleigh, NC 10,001+ employees Founded 1961 Nonprofit

WakeMed is a large nonprofit health system anchored by a Level I trauma center and children's hospital in Raleigh, supported by Epic EHR, Tableau analytics, and ServiceNow for clinical workflow. Active hiring of 396 roles in the last 30 days is concentrated almost entirely in clinical and healthcare operations (886 of 982 open positions), with minimal tech infrastructure investment — just 5 engineering and 25 security headcount — signaling a mature system focused on operational excellence rather than internal platform buildout.

Tech Stack 21 technologies

Core StackEpic Systems Tableau ServiceNow Microsoft Exchange Active Directory Python ICD-10-PCS SQL Infor da Vinci Surgical System iPad iPhone Android EHR Microsoft 365 SharePoint Teams Active Directory Federation Services Citrix Virtual Apps and Desktops PowerShell Excel

What WakeMed Is Building

Challenges

  • Performance improvement
  • Workflow redesign
  • Avoiding delays in healthcare process
  • Quality control
  • Safety
  • Compliance risks
  • Financial outcomes improvement
  • Reducing redundancy and fragmentation of care
  • Reducing hospital acquired infections
  • Improving imaging workflow efficiency

Active Projects

  • Performance improvement
  • Quality control
  • Safety
  • Innovative ecmo program
  • Clinical nutrition policy revision
  • Implementation of standard workflow
  • Oncology clinical research program
  • Workflow redesign
  • Nurse residency program
  • New grad internship program

Hiring Activity

Steady1,000 roles · 400 in 30d

Department

Healthcare
886
Security
25
Ops
19
Nursing
10
Support
7
Finance
6
Engineering
5
Operations
4

Seniority

Junior
628
Mid
245
Senior
55
Manager
20
Lead
14
Intern
12
Director
4
Staff
3

Notable leadership hires: Team Lead

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About WakeMed

WakeMed Health & Hospitals is a private nonprofit health system serving Wake County from Raleigh, North Carolina, since 1961. The organization operates over 900 licensed beds across a Level I trauma center, dedicated children's hospital, women's hospital, rehabilitation hospital, and community hospitals in Cary and surrounding areas, plus freestanding emergency departments and 40+ physician practices. The network includes one of the highest-volume heart centers in the United States and dual nationally accredited chest pain and stroke centers. Staffing exceeds 8,000 clinical and support employees plus over 1,000 affiliated physicians. Current operational priorities center on workflow redesign, quality control, safety compliance, and clinical program expansion including oncology research and an innovative ECMO program.

HeadquartersRaleigh, NC
Company Size10,001+ employees
Founded1961
Hiring MarketsUnited States

Frequently Asked Questions

What EHR system does WakeMed use?

Epic Systems, integrated with Tableau for analytics and ServiceNow for operational workflow management across the system's 900+ beds.

Where is WakeMed headquartered?

Raleigh, North Carolina. The health system serves Wake County residents and operates facilities in Raleigh, Cary, Garner, Apex, and Brier Creek.

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