Vermont XCenter Tech Stack

Omnichannel contact center and BPO platform for customer journey management

Information Services São Paulo, SP 501–1,000 employees Founded 1996 Privately Held

Vermont XCenter operates a contact center and BPO business serving mid-market companies across Brazil, combining customer service and sales operations. The stack reveals an organization in active modernization: Salesforce, HubSpot, and Zendesk form the core platform layer, while rapid adoption of Make, Zapier, and Workato signals aggressive automation expansion—likely driven by the pain points of pipeline scalability and legacy CRM replacement. Hiring skews heavily toward sales (11 open roles) relative to engineering (4), consistent with a services-led model scaling outbound operations.

Tech Stack 28 technologies

Core StackHubSpot Google Ads LinkedIn Ads WordPress Salesforce DocuSign Zendesk monday.com C# Apex Java JavaScript TypeScript Monday.com Git REST SOAP Visualforce Scrum Kanban SharePoint Teams Excel Google Docs LinkedIn Sales Navigator

AdoptingMake Zapier Workato monday.com Salesforce

What Vermont XCenter Is Building

◆Challenges

Customer satisfaction
High-value contract closing
Gerenciar riscos corporativos
Replacing legacy crm
Integrating erp solutions
Data migration compliance
Meeting sales quotas
Increasing adoption of docusign
Pipeline scalability
Understanding client challenges across technologies

▲Active Projects

Digital campaign execution
Automation flow optimization
Website update
New product research and development
Pre-sales to implementation transition
Multichannel outreach cadences
Icp refinement
Sales performance dashboard development
Sales platform expansion
Strengthening multitech operations

Hiring Activity

Decelerating25 roles · 5 in 30d

Department

Sales

Engineering

Support

Legal

Marketing

Operations

Ops

Seniority

Mid

Junior

Senior

Intern

Manager

Company intelligence

Find more companies like Vermont XCenter by tech stack, pain points and active projects

Get started free

About Vermont XCenter

Vermont XCenter provides omnichannel contact center solutions and business process outsourcing, managing customer journeys from pre-sale through post-sale support. Founded in 1996 and headquartered in São Paulo, the company serves 501–1,000 employees and works across enterprise and mid-market clients requiring high-touch, multi-touchpoint customer engagement. The platform integrates customer relationship management, communication orchestration, and sales operations tooling to handle vendor operations and specialized service delivery. Current focus includes automating integration flows, migrating legacy systems, and expanding sales platform capabilities across multiple communication channels.

HeadquartersSão Paulo, SP

Company Size501–1,000 employees

Founded1996

Frequently Asked Questions

What is Vermont XCenter's tech stack?

Core tools: Salesforce, HubSpot, Zendesk for CRM and customer service. Development: C#, Java, JavaScript, TypeScript. Process: Scrum, Kanban. Integrations: Salesforce AppExchange (Apex, Visualforce), DocuSign, SharePoint, Teams. Actively adopting: Make, Zapier, Workato for workflow automation.

What are Vermont XCenter's main business challenges?

Replacing legacy CRM systems, integrating ERP solutions, scaling pipeline operations, and increasing adoption of DocuSign. Also managing customer satisfaction metrics and high-value contract closure rates across multiple communication channels.