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Utica National Insurance Group Tech Stack
Regional P&C insurer scaling claims operations and risk management through Azure modernization
Utica National is a Top 100 regional property-and-casualty insurer operating across personal and commercial lines, with the second-largest errors-and-omissions book in the U.S. The tech stack reveals heavy Azure adoption (AI Foundry, Machine Learning, Search, DevOps) paired with legacy mainframe—a pattern typical of insurers mid-migration. Claims and operations hiring is accelerating, driven by active work on claims technology deployment, loss ratio improvement, and agency scaling, suggesting operational friction in claims handling quality and profitability.
Tech Stack 19 technologies
Core StackAzure AD Azure DevOps GitHub Power BI Google Analytics Excel Azure AI Foundry Azure Machine Learning Azure AI Search Azure Storage Azure Key Vault Azure Monitor Application Insights Copilot Studio SharePoint Dataverse UKG OnBase Mainframe
What Utica National Insurance Group Is Building
◆Challenges
- Loss ratio improvement
- Profitability of book of business
- High-volume agency assignment
- Claims handling quality
- Improve risk desirability
- Control loss experience
- Claims retention
- High volume of claims
- Speed to proficiency
- High exposure complex liability claims
▲Active Projects
- Rate reviews and implementation of special programs
- Development of new product/program-p&c proposals
- New loss or cost containment programs
- Agency action plans to improve book of business
- Regulatory changes training
- Claims technology introduction
- Security framework implementation
- Orsa report preparation
- Board risk committee materials preparation
- Risk control solution development
Hiring Activity
35 roles · 15 in 30d
Department
Seniority
Company intelligence
