Halo Tech Stack

Service management platform for IT, MSPs, and customer support teams

Software Development Stowmarket, England 201–500 employees Founded 1994 Privately Held

Halo operates a multi-product suite for enterprise service management, IT service desks, and professional services automation across 125,000+ teams in 75+ countries. The tech stack (Ruby on Rails, React, PostgreSQL, Redis, Heroku) reflects a mature SaaS backend built for multi-tenant cloud and on-premise deployments. Current hiring is thin but active in engineering and sales, paired with internal focus on platform scaling and outbound campaign optimization—suggesting a transition from product-led growth toward more structured go-to-market motion.

Tech Stack 13 technologies

Core StackHubSpot Ruby on Rails React Redis Heroku PostgreSQL Microsoft Office PubMed Google Scholar Pitchbook Apollo LinkedIn Typesense

What Halo Is Building

◆Challenges

Streamlining external partnering inefficiencies
Scaling early-stage product

▲Active Projects

Technology landscape and plan of attack for canvassing scientific journals, technologies and startups
Outbound campaign optimization
Inbound/outbound execution definition
Outreach strategy experimentation
Platform scaling initiative
Feature instrumentation project

Hiring Activity

Accelerating5 roles · 2 in 30d

Department

Engineering

Research

Sales

Support

Seniority

Intern

Senior

Junior

Company intelligence

Find more companies like Halo by tech stack, pain points and active projects

Get started free

About Halo

Halo is a UK-based service management software company serving IT departments, managed service providers, and customer experience teams globally. The product portfolio comprises three core platforms: HaloITSM for enterprise IT operations, HaloPSA for professional services automation, and HaloCRM for customer support. Founded in 1994 and rebranded in 2019, the company now operates across 75+ countries with a user base exceeding 125,000 teams. Halo supports both cloud and on-premise architecture, addressing organizations seeking integrated service workflows rather than point solutions.

HeadquartersStowmarket, England

Company Size201–500 employees

Founded1994

Hiring MarketsUnited Kingdom, United States

Frequently Asked Questions

What tech stack does Halo use?

Halo's core platform runs on Ruby on Rails (backend), React (frontend), PostgreSQL (database), Redis (caching), and Heroku (hosting). The stack also incorporates HubSpot, Apollo, and PubMed for data and research workflows.

How many employees does Halo have?

Halo operates with 201–500 employees based in the United Kingdom and United States, with active hiring in engineering, sales, and support roles.

What is Halo working on?

Current projects include platform scaling initiatives, feature instrumentation, outbound campaign optimization, and outreach strategy experimentation—indicating focus on both product infrastructure and sales execution.