Fini deploys agentic AI into existing support platforms (Zendesk, Salesforce, Intercom, HubSpot) to automate high-stakes customer issues—refunds, KYC, account changes, billing disputes—with 98% verified accuracy and zero hallucination. The hiring mix is heavily marketing-skewed (5 of 11 roles) alongside research (3), signaling a shift from pure product delivery toward sales enablement and brand-building as the core product matures.
Fini is an AI support agent for mid-market and enterprise B2C companies in fintech, SaaS, and marketplaces. The product resolves customer issues by integrating with existing support stacks and connecting to real policies, data, and systems—automating up to 80% of tickets in selected journeys while keeping every answer traceable and compliant. The company operates at scale, processing over 1,000,000 tickets monthly for organizations including Fortune 500 companies. Fini meets SOC 2, GDPR, ISO 27001, and EU AI Act requirements.
Zendesk, Salesforce, Intercom, HubSpot. Fini plugs into existing stacks without replacing them.
Netherlands, Peru, and India. Current active hiring spans these three countries.
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