Restaurant operations platform connecting delivery networks to POS systems
UrbanPiper operates a multi-country SaaS platform for restaurant operations, serving 45,000+ locations across 30+ countries. The stack—Python/Django/FastAPI paired with Stripe, Chargebee, Zoho Books, and Power BI—reflects a fintech-aware, data-heavy architecture. Active projects center on order automation, API integrations, and O2C workflow redesign, while hiring focuses on engineering and finance, suggesting UrbanPiper is scaling both product delivery and financial infrastructure post-Ordermark acquisition.
UrbanPiper provides a unified operations platform for restaurants, connecting online delivery networks (aggregators) with point-of-sale systems to automate order routing, management, and fulfillment. The platform operates across India, UK, UAE, Saudi Arabia, the U.S., and Canada, serving independent restaurants to multi-unit chains. Recent strategic activity includes the 2023 acquisition of Ordermark and subsequent rebranding under the UrbanPiper name in North American markets. The company employs 201–500 people, headquartered in Bengaluru, with distributed teams across Asia, Middle East, and North America.
Core backend: Python, Django, FastAPI. Payments: Stripe, Razorpay, Chargebee. Finance: Zoho Books, Zuora, Avalara. Analytics: Power BI, Tableau. CRM: Salesforce. Data: SQL, Google Sheets, Excel.
Core projects: order processing automation, external API integrations, legacy O2C workflow redesign, and batch reporting scripts. Supporting functions include legal compliance (privacy, risk assessment), financial modeling for new initiatives, and visa/immigration support across geographies.
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