Industrial services and automation systems for 24/7 facility operations
UPTIME operates a field-service business across electrical, HVAC, pneumatic, hydraulic, and robotics systems for industrial customers. They're mid-stage in migrating from Sage 300 CRE to ServiceTitan + QuickBooks Enterprise—a shift that surfaces two operational realities: legacy accounting fragmentation is a scaling bottleneck, and the company is doubling down on field-service job costing and compliance automation rather than custom tooling. Hiring is engineering-forward (9 of 18 open roles), focused on mechanical and systems engineers, suggesting they're scaling delivery capacity faster than support infrastructure.
UPTIME provides installation, maintenance, repair, and upgrade services for industrial automation, refrigeration, HVAC, pneumatic, hydraulic, and robotic systems across Canada. Founded in 2014, the company is registered with British Columbia's Technical Safety BC. Operating footprint spans 51–200 employees, primarily based in Surrey, BC, with field service capacity distributed across project sites. Current project mix includes design-build mechanical upgrades, preventative maintenance scheduling, and larger installations. The company faces typical mid-market field-service pain points: accurate job-level budgeting, pricing competitiveness, machine downtime reduction, and resource planning amid hiring constraints.
UPTIME is transitioning from Sage 300 CRE to ServiceTitan integrated with QuickBooks Enterprise. Data mapping and process design projects are underway to replace the legacy accounting platform.
Current stack includes SharePoint, ADP, PLC, HMI, SCADA, Microsoft Office, Excel, and Adobe Acrobat. The company is adopting ServiceTitan and QuickBooks Enterprise as replacements for legacy systems.
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