On-demand telehealth platform connecting Australian patients with AHPRA-registered practitioners
Updoc operates a telehealth marketplace serving Australian employers and individuals, with over 1 million patient connections recorded. The tech stack—Webflow, Jotform, PostHog, Retool, n8n—reveals a product-led org prioritizing rapid iteration on web intake and conversion flows rather than custom infrastructure. Hiring concentration in healthcare (24 roles) and product (11) with only 3 engineers signals clinical-and-ops-heavy scaling, consistent with their core pain points around clinical governance, regulatory compliance (ISO 27001, SOC 2), and wait-time reduction in remote care delivery.
Notable leadership hires: Medical Director, Clinical Director, Chief Medical Advisor
Updoc provides 24/7 digital healthcare access across Australia via a platform that matches patients with AHPRA-registered practitioners—doctors, nurses, and allied health professionals. The business model targets both employers seeking to reduce the $33B annual cost of unresolved sick leave and individuals seeking faster, location-independent care. Core product features include telehealth consultations, clinical pathways, and intake optimization. Founded in 2021, the company operates from Surry Hills, New South Wales with headcount in the 11–50 range and active hiring in Australia and the United Kingdom. Current priorities include reducing wait times below one hour, maintaining clinical risk management standards in virtual care, and managing cross-border regulatory compliance.
Updoc's primary tools include Webflow and Jotform for web/intake, PostHog for analytics, Retool for internal tooling, n8n for automation, Airtable for data management, and ChatGPT for content. Design work spans Figma, Canva, and Adobe Creative Cloud.
Updoc is based in Surry Hills, New South Wales, Australia. The company was founded in 2021 and is privately held with 11–50 employees. Current hiring spans Australia and the United Kingdom.
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