Water and wastewater utility serving 7M people across North West England
United Utilities operates critical water infrastructure across the North West, managing 42,000+ km of pipes, 72,000+ km of sewers, and 575 wastewater treatment works. The tech stack reveals a traditional utility in transition: strong analytics backbone (Power BI, Tableau, Exasol, Databricks, SQL, Python, R) paired with operational control systems (SCADA, PLC) and Salesforce adoption underway—indicating a push toward customer-facing modernization alongside data-driven operations. Engineering dominates hiring (86 roles), aligned with active capital delivery and leakage reduction priorities.
Notable leadership hires: Programme Lead, Customer Communications Lead
United Utilities is a publicly-listed water and wastewater service provider for approximately 7 million people in the North West of England, including 3 million households and 200,000 business premises. The company supplies around 1,500 million litres of water daily, operating 184 reservoirs, 100 water treatment works, and managing 57,000 hectares of catchment land. Beyond treatment and delivery, United Utilities collects and treats wastewater and surface water before environmental return. Current operational priorities center on capital delivery projects, leakage reduction, wastewater treatment optimization, and compliance with environmental regulation—areas reflected in active hiring across engineering, operations, and construction.
Power BI, Tableau, Exasol, Databricks, SQL, Python, R for analytics; SAP for enterprise systems; SCADA and PLC for operational control; AWS and Azure for cloud; ArcGIS for geospatial work; currently adopting Salesforce.
Lead transformation initiatives, capital and operational projects, AMP8 (regulatory period), health and safety improvements, peatland restoration, network maintenance, wastewater treatment optimization, and capital delivery programmes.
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