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UMass Memorial Health Tech Stack

Regional health system operating 6 hospitals across Central Massachusetts

Hospitals and Health Care Worcester, Massachusetts 10,001+ employees Founded 1999 Nonprofit

UMass Memorial Health operates the largest hospital network in Central Massachusetts with 10,000+ staff across six facilities and an affiliated medical school. The hiring mix is heavily clinical (1,296 of 1,450 roles in healthcare) with steady intake of mid-level clinical and support staff, while tech infrastructure relies on enterprise healthcare stacks (Epic, Meditech, Allscripts, PACS) — a typical vendor-heavy portfolio common in large nonprofit health systems. Active projects span clinical program development (nursing, radiology, endoscopy), population health, and home-based care, while pain points cluster around revenue cycle friction (denial/rejection resolution, claims follow-up, coding compliance) and operational efficiency (staffing, patient placement, documentation).

Tech Stack 19 technologies

Core StackEpic Systems Workday Active Directory Cisco PACS Powerscribe 360 Epic Meditech ARIA Eclipse Microsoft Office Outlook Excel Word Allscripts PeopleSoft PowerPoint Group Policy Cadence

What UMass Memorial Health Is Building

Challenges

  • Rejection resolution
  • Efficient staffing and patient flow
  • Inefficient patient placement
  • Ensuring 340b compliance
  • Complex claims payment follow-up
  • Denial resolution
  • Compliance with coding and billing guidelines
  • Improving documentation quality
  • Reducing backlog
  • Staffing shortages

Active Projects

  • Development and implementation of educational programs for entire nursing department
  • Radiology pulse program
  • Hospital emergency room programs
  • Performance improvement initiatives
  • Regulatory agency survey readiness
  • Improving diabetes care delivery
  • Duchenne’s muscular dystrophy program
  • Hospital at home program
  • Design and implementation of orientation, in-service, and continuing education programs for staff
  • Population health efforts

Hiring Activity

Steady1,400 roles · 490 in 30d

Department

Healthcare
1296
Ops
34
Finance
21
Radiology
20
Security
16
Support
10
Pharmacy
5
Engineering
4

Seniority

Mid
784
Junior
394
Senior
204
Manager
21
Intern
16
Lead
13
Director
9
Staff
3

Notable leadership hires: Medical Director, Clinical Site Director, Endoscopy Director, MCI Director, Assistant Program Director

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About UMass Memorial Health

UMass Memorial Health is a nonprofit regional health system headquartered in Worcester, Massachusetts, serving Central Massachusetts across six hospital locations (Worcester, Fitchburg, Clinton, Leominster, Marlborough, Southbridge, Webster, and Milford) plus community health centers and urgent care partnerships. The system is clinically integrated with UMass Chan Medical School, providing physician training, research access, and clinical trials alongside inpatient and outpatient care. With 10,000+ employees and 1,450 active job openings, the organization operates at scale typical of large regional health systems, managing complex operations including emergency departments, surgical services, specialty programs (endoscopy, radiology), and population health initiatives across diverse patient demographics.

HeadquartersWorcester, Massachusetts
Company Size10,001+ employees
Founded1999
Hiring MarketsUnited States, New Zealand, United Kingdom

Frequently Asked Questions

What is UMass Memorial Health's tech stack?

Epic Systems, Meditech, Allscripts, PACS, Workday, Powerscribe 360, ARIA, Eclipse, and Microsoft Office suite, plus Cisco networking and Active Directory for infrastructure.

Where is UMass Memorial Health headquartered?

Worcester, Massachusetts. The system operates six hospital locations across Central Massachusetts and is affiliated with UMass Chan Medical School.

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