Ontario hospital network delivering acute care across three sites
Trillium Health Partners operates a 10,000+ person acute care network anchored by Epic Systems, ServiceNow, and Oracle—the clinical and operational backbone of mid-to-large hospital systems. Hiring is accelerating with 169 open roles, heavily weighted toward clinical and support staff (healthcare: 119 roles), but the tech stack and pain-point list reveal operational strain: flow/capacity challenges, staffing shortages, and process gaps appear repeatedly in active projects, suggesting the organization is addressing workflow design and resource management alongside core care delivery.
Notable leadership hires: Clinical Team Lead
Trillium Health Partners is a public hospital network in Ontario serving the Greater Toronto Area through three main campuses: Credit Valley Hospital, Mississauga Hospital, and Queensway Health Centre. The organization provides acute care, emergency services, specialized programs, and community-based health services to a growing, aging population managing chronic disease. Operations span clinical care, research and innovation, education partnerships, and multi-site coordination. The organization is structured around three core operational layers: patient-facing clinical services (Epic-managed), administrative and facilities management (ServiceNow, Oracle), and workforce support (UKG for HR/scheduling). Current strategic focus includes cancer centre expansion, antimicrobial stewardship, patient safety protocols, and process redesign to improve system-wide flow.
Epic Systems is the primary electronic health record platform. Secondary systems include Meditech and Oracle for specific operational functions.
Active priorities include flow and capacity optimization, cancer centre expansion, antimicrobial stewardship, patient safety process design, and staffing/retention strategies across the three-site network.
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