Towne Insurance Tech Stack

Regional insurance broker across VA, NC, and SC with 400+ agents

Insurance Norfolk, Virginia 201–500 employees Public Company

Towne Insurance is a mid-market insurance brokerage spanning 13 offices across Virginia, North Carolina, and South Carolina, operating as a subsidiary of TowneBank. The tech stack is lightweight—Microsoft Office, Adobe, DocuSign, Outlook, Dynamics 365—typical for insurance distribution. Hiring is sales-heavy (48 of 60 open roles), with velocity accelerating; the project list reveals operational friction around lead generation, Epic system auditing, and data cleanup, suggesting the agency is scaling customer acquisition while wrestling with internal systems maturity.

Tech Stack 16 technologies

Core StackAdobe Creative Cloud DocuSign Canva Epic Systems Dynamics 365 Microsoft Office PowerPoint Word Excel InDesign Photoshop Outlook Microsoft Access Adobe Constant Contact Publisher

What Towne Insurance Is Building

◆Challenges

Reducing costs
Maintaining pipeline of leads
Enhancing client experience
Elevating client experiences
Generating new sales
Retaining current business
Improving client policy retention
Streamlining renewals and negotiations
Improving client experiences
Finding new markets

▲Active Projects

Epic system audit and reporting
Monthly operational improvement meetings
Territory growth plan
New functionality testing
Develop lead sources with towne bank personnel
Data cleanup in edge/agency bloc
Talent development and mentorship
Lead source development with townebank
Policy development for agency bloc
Promote towne bank and towne insurance vision within the community

Hiring Activity

Accelerating60 roles · 30 in 30d

Department

Sales

Ops

Benefits

Data

Engineering

Operations

Risk

Seniority

Mid

Manager

Junior

Senior

Director

Notable leadership hires: Managing Director

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About Towne Insurance

Towne Insurance is an independent insurance agency providing property and casualty, workers' compensation, bonding, employee benefits, and personal lines coverage (home, auto, umbrella, flood) to businesses and individuals. Wholly owned by TowneBank, the firm operates across 13 locations in Virginia, North Carolina, and South Carolina with over 400 licensed professionals. The agency has been ranked a Top 100 insurance broker in the U.S. by Business Insurance based on total revenue. Revenue-generating operations run through a network of independent agents who partner with national insurance carriers to place risk.

HeadquartersNorfolk, Virginia

Company Size201–500 employees

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Towne Insurance use?

Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Access), Adobe Creative Cloud (InDesign, Photoshop), Dynamics 365, DocuSign, Canva, Constant Contact, and Epic Systems for operational workflows.

Where is Towne Insurance headquartered and how many offices?

Headquartered in Norfolk, Virginia. Operates 13 offices across Virginia (Northern Virginia, Richmond, Hampton Roads), North Carolina (Outer Banks, Elizabeth City, Greenville, Raleigh, Charlotte, Greensboro, Wilmington), and South Carolina (Spartanburg, Lancaster, Rock Hill).