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TOPdesk Tech Stack

IT service desk platform for distributed support teams

IT Services and IT Consulting Delft, Zuid-Holland 501–1,000 employees Privately Held

TOPdesk operates a SaaS service management platform adopted by millions of active users globally. The tech stack spans Java, Vue, React, and TypeScript on the frontend with SQL Server and Elasticsearch backing complex deployments across thousands of customer environments. Current hiring velocity is accelerating across sales (largest open cohort), engineering, and finance, while infrastructure work on CI/CD and deployment reliability suggests the company is addressing scaling friction in developer workflows and cloud operations.

Tech Stack 59 technologies

Core StackJava Vue React Angular TypeScript JavaScript Docker SQL Server GitLab Maven Jira Jest Terraform Puppet Ansible Kubernetes Elasticsearch InfluxDB Python CSS IntelliJ IDEA Git Vitest REST API LinkedIn Azure Azure Kubernetes Service VictoriaMetrics Nagios Windows+26 more

AdoptingNetSuite

What TOPdesk Is Building

◆Challenges

Scaling finance function
Scaling for thousands of environments
Cloud evolution and efficiency
Eliminating developer friction
Boosting developer productivity
Reducing overdue accounts
Improving consultancy quality
Optimizing consultancy services
Reducing churn risk
Scaling go-to-market execution

▲Active Projects

Establish scalable processes and tiered engagement models
Build foundation of csm strategy
Reliable build and deployment infrastructure
Improved development workflows
Strengthened ci/cd processes
Pipeline acceleration
Corporate development integration roadmaps
World-class events portfolio
Regional gtm planning
Driver-based financial models

Hiring Activity

Accelerating55 roles · 25 in 30d

Department

Sales

14

Engineering

9

Finance

7

Design

4

Marketing

4

Support

4

Consultancy

2

Consulting

2

Seniority

Senior

17

Mid

14

Junior

8

Lead

5

Director

4

Manager

3

Intern

2

Notable leadership hires: Strategic Programs Director

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About TOPdesk

TOPdesk builds a service management platform designed to simplify IT service desk operations at mid-market and enterprise organizations. The product combines templated workflows aligned with ITIL best practices, customization capabilities, and hands-on customer success support. The company operates 11 offices worldwide, serves 10 million active SaaS users, and employs over 900 people across engineering, sales, consulting, and support functions. Revenue model is primarily SaaS subscription with consulting and professional services revenue streams. Current scaling priorities include improving consultancy delivery quality, optimizing go-to-market execution across regions, and building financial operations infrastructure to support growth.

HeadquartersDelft, Zuid-Holland

Company Size501–1,000 employees

Hiring MarketsUnited Kingdom, Hungary, Netherlands, Denmark, Germany

Frequently Asked Questions

What tech stack does TOPdesk use?

TOPdesk runs Java, Vue, React, and TypeScript on the frontend; SQL Server, Elasticsearch, InfluxDB, and VictoriaMetrics for backend data; Docker, Kubernetes, and Azure for infrastructure; and GitLab, Terraform, and Ansible for deployment and configuration management.

How many active users does TOPdesk have?

TOPdesk reports 10 million active users on its SaaS platform, with service management workflows deployed across thousands of customer environments globally.