TLC DigiTech Pvt. Ltd. Tech Stack

Digital customer-lifecycle platform for travel and hospitality

Hospitality New Delhi, Delhi 501–1,000 employees Founded 2003 Privately Held

TLC DigiTech builds CRM and engagement infrastructure for hospitality brands, anchored in Salesforce + MuleSoft + Ionic. The company is actively deploying AI-powered marketing automation and scaling omni-channel contact operations (voice, chat, WhatsApp, Facebook, email, SMS). Leadership hiring (CFO, CTO) alongside product and engineering roles signals a shift toward platform maturity and operational rigor—paired with internal pain around rule application consistency and staff training, suggesting they're moving from service-delivery toward productized solutions.

Tech Stack 12 technologies

Core StackSalesforce HubSpot Jira Confluence Node.js MuleSoft Google Ads Ionic Meta Ads Manager YouTube Google Analytics 4 Meta Business Suite

What TLC DigiTech Pvt. Ltd. Is Building

◆Challenges

Ensuring accurate benefit rule application
Training hotel staff on benefits
Contract renewal challenges
Upselling opportunities
Service improvement
Financial stability
High-volume hiring
Niche hiring
Inconsistent benefit rule application
Training gaps for hotel staff

▲Active Projects

Hotel staff training program
Product enhancements roadmap
Acquisition and retention campaigns
Merchant onboarding efforts
Partnership and alliance initiatives
Ai-powered marketing automation deployment
Seo and geo optimization
Organic and paid content strategy
Hiring dashboards and recruitment analytics
Sourcing strategies for high-volume and niche hiring

Hiring Activity

Accelerating10 roles · 5 in 30d

Department

Sales

Engineering

Product

Finance

Marketing

Seniority

Mid

C-Level

Senior

Director

Lead

Manager

Notable leadership hires: Business Head, Chief Financial Officer, Chief Technology Officer

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About TLC DigiTech Pvt. Ltd.

TLC DigiTech is a tech-services company focused on customer acquisition, engagement, and loyalty programs for travel and hospitality operators across South Asia. Founded in 2003, the company operates from New Delhi with 600+ employees and regional presence in East Africa and Sri Lanka. The platform combines a Salesforce-based CRM, MuleSoft integration middleware, and Ionic mobile apps, supported by a proprietary omni-channel contact center handling voice, chat, WhatsApp, Facebook Messenger, email, social, and SMS. The core offering addresses merchant onboarding, loyalty program management, and customer retention campaigns. The company maintains ISO 27001, ISO 27701, and SOC2 compliance and membership in industry bodies including CII, FHRAI, and TAAI.

HeadquartersNew Delhi, Delhi

Company Size501–1,000 employees

Founded2003

Hiring MarketsIndia

Frequently Asked Questions

What technology does TLC DigiTech use?

Salesforce (CRM), MuleSoft (integration), Ionic (mobile), Heroku (cloud), HubSpot, Jira, Confluence, Google Analytics 4, and Meta Ads Manager. Contact centers integrate voice, chat, WhatsApp, Facebook Messenger, email, and SMS.