Heavy equipment dealer with Caterpillar franchise across sales, rental, and service
Thompson Tractor operates a multiline equipment dealership built on Microsoft and SAP infrastructure, with active investment in HRIS modernization and heavy-equipment diagnostics. The hiring mix skews operations-heavy (63 roles) with meaningful engineering velocity (29 roles), pointing to internal tool-building around fleet diagnostics and rental logistics rather than pure dealership transactional work. Pain-point data reveals a business wrestling with parts supply chain friction and technician productivity — classic dealer problems, but the diagnostics and VisionLink training projects suggest they're building proprietary solutions rather than outsourcing.
Thompson Tractor is a family-owned equipment dealer founded in 1957, headquartered in Birmingham, AL, with 1,001–5,000 employees across the United States. The company holds a Caterpillar franchise and serves construction, earthmoving, and material-handling segments through sales, rental, leasing, service, and parts channels. Operations extend to industrial engines, electric power generation systems, and marine propulsion equipment. The business operates a rental fleet, lift-truck division, and technician service network. Current capital is flowing into HRIS system upgrades, advanced diagnostics platforms for heavy equipment, and a strategic used-equipment sales initiative.
Primary tools include Dynamics 365 (Supply Chain and core ERP), SAP, Oracle, UKG/ADP (HR), SharePoint, Microsoft 365, AutoCAD, SCADA, and PLCs. The stack reflects a large dealer operation running on enterprise resource planning overlaid with industrial automation and design tools.
Active projects include HRIS system implementation/upgrade, advanced diagnostics platforms for heavy equipment, a used-equipment strategic plan, rental fleet sales initiatives, and VisionLink training and productivity program development tied to Caterpillar technology partnerships.
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