Thomas Miller Tech Stack

Insurance group managing mutuals, MGA, and professional services across transport and indemnity

Insurance London, England 501–1,000 employees Founded 1885 Privately Held

Thomas Miller is a legacy insurance and professional services group (founded 1885) operating across mutual management, managing general agency, captive management, and investment services. The tech stack is almost entirely Microsoft enterprise (ServiceNow, Dynamics 365, Azure, Microsoft 365) — typical for a traditional insurance operator — but the hiring pattern and active projects reveal internal transformation pressure: ops, finance, and security roles dominate current hiring, with active work on target operating model design, claims platform consolidation, and compliance automation. Cyber risk reduction and license/sanctions management feature prominently in pain points, suggesting regulatory and operational complexity scaling faster than tooling.

Tech Stack 15 technologies

Core StackServiceNow Active Directory Power Automate Windows Microsoft 365 Azure Outlook Teams SharePoint Microsoft Defender for Endpoint Microsoft 365 Defender Azure Security Center Excel Word Microsoft Dynamics 365

What Thomas Miller Is Building

◆Challenges

Reduce cyber risk
Licence renewal management
Sanctions match assessment
Compliance monitoring testing
Identifying gaps in support processes
Automation opportunities in support activities
Claims integration across clubs
Single joint claims platform
Reducing custom development in claims platform
System capability alignment to future state

▲Active Projects

Target operating model design
Compliance framework development
Compliance monitoring plan delivery
Director application preparation
Uk p&i / tt claims transformation programme
Single joint claims platform build
Joint uk p&i / tt claims platform
Merger integration
Consolidation model development
Group financial reporting

Hiring Activity

Accelerating10 roles · 5 in 30d

Department

Ops

Finance

Security

Engineering

Legal

Support

Seniority

Senior

Mid

Lead

Manager

Notable leadership hires: Program Lead, Operating Model Lead

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About Thomas Miller

Thomas Miller Group is an international insurance services provider headquartered in London. The business operates through several core divisions: management services for transport and professional indemnity insurance mutuals (a significant portion of foremost mutual operations), a managing general agency, professional services spanning technical advisory, legal services, captive management and claims handling, and investment management for institutions. The organization employs between 501–1,000 people across the UK and Isle of Man. Core capabilities center on underwriting, claims handling, loss prevention, risk management, and investment administration. Recent activity shows active merger integration and consolidation efforts, particularly around joint claims platforms unifying previously separate P&I and transport club operations.

HeadquartersLondon, England

Company Size501–1,000 employees

Founded1885

Hiring MarketsUnited Kingdom, Isle of Man

Frequently Asked Questions

What is Thomas Miller's tech stack?

Primarily Microsoft enterprise: ServiceNow, Dynamics 365, Azure, Active Directory, Microsoft 365 (Teams, SharePoint, Outlook), Power Automate, and Microsoft security tools (Defender, Security Center).

What is Thomas Miller working on?

Active projects include merger integration, target operating model redesign, compliance framework development, and a joint UK P&I/transport claims platform consolidation. Reducing cyber risk and automation in support processes are key priorities.