Authenticated luxury resale marketplace operating across MENA and beyond
The Luxury Closet is a resale marketplace for designer goods founded in Dubai in 2012, now operating across the Middle East, India, and Saudi Arabia. The hiring mix is heavily skewed toward marketing (4 open roles) and operations (3), with minimal engineering investment (1 open role) — typical of a sales and logistics-driven business. Current focus areas include NPS/CSAT improvement, dynamic campaign optimization, and seller onboarding, signaling pressure to balance growth with customer retention and supply-side expansion.
The Luxury Closet operates an authenticated luxury resale marketplace, connecting global consignors and buyers through a web and mobile platform. Founded in 2012 by Kunal Kapoor, the company began as a three-person operation in Dubai and has grown to 51–200 employees across operations, marketing, customer support, and sales functions. The product centers on authentication, curation, and distribution of pre-owned luxury goods—handbags, jewelry, accessories, and apparel—with a stated focus on circularity and consumer trust. The company is privately held and backed by regional investors including Middle East Venture Partners and Wamda Capital.
The Luxury Closet is headquartered in Dubai, United Arab Emirates, and was founded there in 2012. Operations and hiring also span Saudi Arabia and India.
Current initiatives include NPS and CSAT improvement, dynamic marketing campaigns, app engagement optimization, A/B testing, seller onboarding expansion, and technical SEO implementation. The company is also exploring AI-enhanced engineering and analytics integration.
The stack includes React, Next.js, and Node.js for web/app development; HubSpot for customer engagement; Google Analytics 4 for tracking; and Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro, After Effects) for product imagery and content creation.
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