AI-powered cloud telephony platform for business communications
Telavox operates a cloud-based PBX and telephony platform serving over 1 million users across small to enterprise segments. The tech stack reveals a mature integration-first architecture: Kubernetes + Java/Spring Boot for the core platform, paired with deep embedded connectors to Salesforce, HubSpot, Microsoft (Entra, Dynamics 365, Graph), Okta, and Google Workspace. Support and engineering hiring dominate the active pipeline, indicating the company is prioritizing platform stability and customer retention while executing on codebase modernization and integration performance—both flagged as internal pain points.
Telavox is a Swedish business telephony provider founded in 2003, headquartered in Malmö. The platform combines fixed and mobile lines, PBX functionality, AI-assisted features, and collaboration tools into a single app. The company operates as a mobile operator for businesses, handling communications for organizations ranging from SMBs to multinationals. Current operational focus spans CRM/identity system integrations, codebase performance work, and go-to-market strategy refinement in smaller customer segments. The company operates across the Nordic region (Sweden, Finland, Denmark, Norway) with a workforce of 201–500.
Telavox runs on Kubernetes and Java/Spring Boot, backed by MySQL and Oracle databases. Key integrations: Salesforce, HubSpot, Okta, Microsoft Entra/Dynamics 365/Graph, Google Workspace, Zendesk, and SIP-based telephony infrastructure.
Current projects: integrating the platform with leading CRM and identity systems, modernizing the codebase for scalability, optimizing pricing and packaging, and building low-code/no-code solutions and an app directory.
Other companies in the same industry, closest in size