Multi-brand luxury retail group managing Coach and Kate Spade operations globally
Tapestry is a public luxury apparel and accessories conglomerate operating a portfolio of iconic brands across 10,000+ employees worldwide. The company is mid-stage in a significant enterprise systems modernization: actively migrating to SAP S/4HANA and containerizing workloads with Kubernetes, while maintaining a legacy stack rooted in SAP modules (SD, MM, FI, CO, CAR) and custom ABAP logic. Sales and design functions dominate the hiring mix, but projects reveal operational complexity across store logistics, inventory management, supply-chain timing, and omni-channel retail infrastructure—areas where data integration and cost standardization remain explicit pain points.
Notable leadership hires: Director, Equity & Diversity, Digital Strategy Director, Art Director, Digital COE Lead
Tapestry owns and operates a global portfolio of luxury fashion brands, including Coach and Kate Spade New York, serving customers across North America, Europe, and Asia-Pacific. The company's operational footprint spans retail stores, e-commerce, and wholesale channels, supported by a complex supply chain that includes product design, raw material sourcing, manufacturing, and distribution. Current priorities center on store profitability and on-time opening within budget, inventory optimization, and omni-channel customer engagement through CRM and clienteling platforms. The organization spans design, product development, sales, supply-chain operations, and digital strategy across multiple regions and time zones.
Tapestry runs SAP across procurement, order-to-cash, inventory, and finance (SAP SD, MM, FI, CO, CAR, MII), supported by Workday for HR, ServiceNow for IT, and Salesforce Marketing Cloud and Adobe Campaign for customer engagement. Engineering and data teams use Python, SQL, Git, and Bitbucket; retail operations rely on WMS and POS systems.
Tapestry is implementing SAP S/4HANA for order-to-cash workflows, adopting Kubernetes and CloudFormation for cloud infrastructure, enhancing its CRM platform, and building end-to-end integration with retail ecosystems to support omni-channel clienteling and inventory visibility.
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