VoIP and hosted telephony provider for South African businesses and resellers
Switch Telecom operates a VoIP and hosted switchboard platform built on LAMP stack (PHP, MySQL, Apache, Linux) with Asterisk for call handling—a mature, operator-grade telephony setup. The engineering-heavy department structure (3 engineers in an 11–50 company) paired with minimal recent hiring and active work on equipment testing and hosted switchboard installations indicates a stable, maintenance-focused operation rather than a scaling startup. Pain points around ticketing queues and capacity planning suggest they're managing high service-request volume with legacy tooling.
Switch Telecom is a licensed VoIP and telecommunications provider in South Africa, serving consumer, business, and wholesale markets since 2006. The company holds IECNS and IECS licenses issued by ICASA (2009) to deliver telecommunications and electronic communication services. Core offerings include VoIP trunks, hosted switchboards, international phone numbers, number porting, and teleconferencing—all marketed as cost-effective alternatives to traditional carriers. Direct interconnect facilities handle call routing. The company also operates a reseller portal to enable partner distribution. Current operations focus on switchboard installations, equipment testing, and managing service requests across a diverse customer base.
Asterisk call server on LAMP stack (Linux, Apache, MySQL, PHP), with JavaScript/Vue frontend. Calls route via direct interconnect facilities with support for SOAP, JSON, and XML protocols.
Sandton, Gauteng, South Africa. The company holds regulatory telecommunications licenses (IECNS/IECS) from ICASA granted in 2009 and only hires within South Africa.
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