Sureserve Tech Stack

Heating, energy efficiency, and compliance services for UK social housing

Utilities London 1,001–5,000 employees Privately Held

Sureserve operates a field-service business delivering heating, energy efficiency, and safety compliance work across UK social housing and public sector. With 3,000+ staff across 30+ offices and 371 open roles (189 posted in the last month), the company is in active hiring acceleration, particularly in engineering and operations—matching their project pipeline around heat pump installations, battery storage deployment, and telemetry system rollouts. Tech stack is enterprise-standard (Dynamics 365, Active Directory, Microsoft Office), reflecting operational complexity in contract management and compliance monitoring rather than product-led innovation.

Tech Stack 14 technologies

Core StackAdobe Creative Cloud Adobe InDesign Active Directory Dynamics 365 ITIL Microsoft Office Outlook Excel Word Microsoft Project InDesign Microsoft Access PowerPoint LinkedIn

What Sureserve Is Building

◆Challenges

Maintaining client relationships
Ensuring safety compliance
Meeting contractual compliance
Maintaining 100% compliance
Meeting operational performance targets
Securing new contracts
Improving system efficiency
Reducing formal complaints
Customer complaints
Resource allocation

▲Active Projects

Bidding and contracting for new work
Installing and testing new air source heat pump systems
Installing battery storage
High-profile contracts across scotland
Recruiting and monitoring probationary periods
Site assessments and audits
System enhancements
Bid improvement plan
Telemetry system implementation
Bid process management

Hiring Activity

Accelerating370 roles · 190 in 30d

Department

Engineering

240

Ops

Support

Construction

Finance

Sales

Operations

Seniority

Mid

230

Junior

Manager

Senior

Lead

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About Sureserve

Sureserve is a social-housing services provider founded in 1988, now operating across the United Kingdom with over 3,000 employees. The company delivers essential services including heating installation and maintenance, energy efficiency upgrades (including air source heat pumps and battery storage), smart metering, fire safety, and water/air hygiene work. Revenue comes from contracts with housing associations and public-sector bodies; the business model centers on field execution, regulatory compliance (a recurring pain point across their project list), and relationship management with repeat clients. Current work spans high-profile Scottish contracts and new bidding cycles, with active focus on system enhancements and telemetry implementation to improve operational efficiency.

HeadquartersLondon

Company Size1,001–5,000 employees

Hiring MarketsUnited Kingdom, United States, Gibraltar

Frequently Asked Questions

What is Sureserve's main business?

Sureserve delivers heating, energy efficiency, compliance, and decarbonisation solutions to social housing and public-sector clients across the UK. Services include heat pump installation, battery storage, smart metering, fire safety, and water/air hygiene work.

What technology does Sureserve use?

Core stack includes Dynamics 365, Active Directory, Microsoft Office (Excel, Word, Outlook, Project), and Adobe Creative Cloud. The company is focused on operational tooling and contract management rather than software product development.