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Superloop Tech Stack

Australian carrier providing metro fibre and fixed wireless connectivity at scale

Telecommunications Sydney, NSW 501–1,000 employees Founded 2014 Public Company

Superloop operates a vertically integrated network across Australia—managing dark fibre, metro ethernet, and fixed wireless infrastructure—with 900+ staff and over 400,000 customers. Their tech stack is carrier-grade (Cisco, Juniper, Ciena, Fortinet, Palo Alto) and operationally heavy, but hiring velocity is accelerating across ops, legal, and marketing while engineering stays lean. Active projects span optical network deployment, churn forecasting, and customer segmentation—suggesting a shift from pure connectivity commoditization toward retention and segmentation-driven revenue models.

Tech Stack 34 technologies

Core StackAWS Terraform Ansible Linux Cisco Fortinet Palo Alto Networks Python Power BI Tableau Google Analytics Git Juniper Teams Wireshark sngrep BGP MPLS HPE Aruba Ruckus Wi-Fi Ciena SQL R Adobe Journey Optimizer Adobe Target Word PowerPoint Excel SASE+4 more

What Superloop Is Building

Challenges

  • Maturing compliance processes
  • Optimising regulatory environment
  • Optimising media budget allocation
  • Responsible sourcing initiatives
  • Reducing environmental impact
  • Compliance with regulatory requirements
  • Improving campaign performance
  • Compliance uplift
  • Optimising pricing
  • Maintaining system reliability

Active Projects

  • Customer lifecycle management strategy
  • Community engagement approach
  • Designing and implementing optical network infrastructure
  • Customer segmentation model development
  • Annual report production
  • Employee engagement strategy
  • Esg reporting
  • Asx releases
  • Predictive churn forecasting
  • Hr system vendor relationships

Hiring Activity

Accelerating35 roles · 20 in 30d

Department

Ops
9
Legal
4
Marketing
4
Support
4
Engineering
3
HR
3
Data
2
Finance
2

Seniority

Senior
13
Mid
11
Manager
5
Lead
3
Junior
2
Director
1
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About Superloop

Superloop is a publicly listed Australian carrier (ASX:SLC) founded in 2014 that sells high-performance connectivity to residential, SMB, and enterprise customers. The company owns and operates its own metro fibre backbone and fixed wireless networks, positioning it as a regional alternative to larger incumbents. With 400,000+ customers and a stated focus on reliability and product innovation, Superloop competes on network quality and customer experience rather than scale alone. The business model spans broadband, dark fibre leasing, and managed connectivity services.

HeadquartersSydney, NSW
Company Size501–1,000 employees
Founded2014
Hiring MarketsSri Lanka, Australia

Frequently Asked Questions

What is Superloop's network infrastructure?

Superloop operates carrier-grade metro fibre and fixed wireless networks across Australia, supplemented by dark fibre leasing and ethernet services. The infrastructure is built on Cisco, Juniper, and Ciena equipment, with Fortinet and Palo Alto Networks for security.

Where is Superloop headquartered?

Superloop is headquartered in Sydney, NSW, Australia. The company is publicly listed on the ASX under ticker SLC and has 900+ employees across Australia and Sri Lanka.

How many customers does Superloop serve?

Superloop supports over 400,000 customers across residential, small-to-medium business, and enterprise segments. The company is actively building churn forecasting and customer segmentation models to optimize retention.

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