Australian carrier providing metro fibre and fixed wireless connectivity at scale
Superloop operates a vertically integrated network across Australia—managing dark fibre, metro ethernet, and fixed wireless infrastructure—with 900+ staff and over 400,000 customers. Their tech stack is carrier-grade (Cisco, Juniper, Ciena, Fortinet, Palo Alto) and operationally heavy, but hiring velocity is accelerating across ops, legal, and marketing while engineering stays lean. Active projects span optical network deployment, churn forecasting, and customer segmentation—suggesting a shift from pure connectivity commoditization toward retention and segmentation-driven revenue models.
Superloop is a publicly listed Australian carrier (ASX:SLC) founded in 2014 that sells high-performance connectivity to residential, SMB, and enterprise customers. The company owns and operates its own metro fibre backbone and fixed wireless networks, positioning it as a regional alternative to larger incumbents. With 400,000+ customers and a stated focus on reliability and product innovation, Superloop competes on network quality and customer experience rather than scale alone. The business model spans broadband, dark fibre leasing, and managed connectivity services.
Superloop operates carrier-grade metro fibre and fixed wireless networks across Australia, supplemented by dark fibre leasing and ethernet services. The infrastructure is built on Cisco, Juniper, and Ciena equipment, with Fortinet and Palo Alto Networks for security.
Superloop is headquartered in Sydney, NSW, Australia. The company is publicly listed on the ASX under ticker SLC and has 900+ employees across Australia and Sri Lanka.
Superloop supports over 400,000 customers across residential, small-to-medium business, and enterprise segments. The company is actively building churn forecasting and customer segmentation models to optimize retention.
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