Queensland's largest regional bulk water infrastructure operator
Sunwater manages 19 dams and a distributed network of water infrastructure across Queensland, serving agriculture, industrial, and community customers. The tech stack reflects dual operational priorities: SCADA and hydraulic modeling (HEC-RAS, TUFLOW, Delft3D) for asset management, paired with modern data platforms (Azure, Databricks, dbt) and geospatial tools (QGIS, ArcMap, Survey123). Active hiring is concentrated in engineering roles, and the project list reveals a shift toward digitization of customer experience and formalization of governance—particularly third-party cyber risk oversight and security controls, signaling investment in regulatory resilience alongside core asset operations.
Sunwater is a Government Owned Corporation operating Queensland's largest regional bulk water supply system. The organization manages 19 dams, weirs, pipelines, channels, and pump stations serving agricultural, industrial, and municipal customers across the state. With approximately 750 employees and 19 regional offices, Sunwater balances infrastructure maintenance, customer service, and regulatory compliance. Current operational focus spans water distribution reliability, aging electrical asset upkeep, and cyber governance—particularly third-party risk—alongside customer experience modernization and data governance frameworks.
Sunwater uses SCADA for monitoring, Azure and Databricks for data platforms, dbt for transformation, QGIS and ArcMap for geospatial analysis, HEC-RAS and TUFLOW for hydraulic modeling, SAP for enterprise systems, and GitHub for version control. The company is adopting BIM for infrastructure projects.
Key pain points include operational reliability of water distribution assets, maintenance of aging electrical infrastructure, remote asset maintenance, third-party cyber risk oversight, ensuring data governance compliance, and managing customer service processes and credit risk.
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