StepStone Hospitality Tech Stack

Hotel and restaurant operator managing branded and independent properties across upscale segments

Hospitality Providence, Rhode Island 1,001–5,000 employees Founded 2009 Privately Held

StepStone Hospitality operates full-service hotels and restaurants for institutional and private owners, with a tech stack built on legacy hospitality platforms (Micros POS, Opera, PeopleSoft, Oracle, SAP) and standard office tools. The hiring acceleration is heavily weighted toward ops roles (193 of 272 active postings), with most positions at junior level—a pattern consistent with turnover-heavy property management rather than engineering-driven scaling. No adopting or replacing signals suggest stack stability, but pain points around labor management, maintenance scheduling, and cost control indicate operational friction that modern integration or automation could address.

Tech Stack 17 technologies

Core StackOracle SAP Salesforce Lightspeed Microsoft Office Internet Explorer Chrome Excel Paylocity Outlook Word PowerPoint POS PeopleSoft Micros Delphi Opera

What StepStone Hospitality Is Building

◆Challenges

Guest satisfaction
Labor and expense management
Control costs
Maximizing profitability
Maintaining maintenance projects on time
Ensure compliance with health and safety regulations
Increase revenue and profitability
Increasing catering revenue
Preventative maintenance program
Reducing waste

▲Active Projects

Preventive maintenance program
Quarterly menu development
Banquet planning and execution
New construction and renovation projects
Promotional strategies and events
Financial and operational planning
Emergency response plans
Commercial strategy for four points by sheraton airport westshore
Short- and long-term financial planning
Annual hotel budgeting

Hiring Activity

Accelerating270 roles · 120 in 30d

Department

Ops

193

Hospitality

Sales

Operations

Engineering

Finance

Security

Seniority

Junior

167

Mid

Manager

Director

Senior

C-Level

Lead

Notable leadership hires: Chief Engineer, Director Finance, Finance Director, Sales Marketing Director, Rooms Director

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About StepStone Hospitality

StepStone Hospitality manages upscale hotel and restaurant operations for owners seeking third-party asset management. The company operates branded properties (including Sheraton locations), independent boutique hotels, resorts, and destination restaurants, with a strategic focus on revenue enhancement, margin expansion, and guest satisfaction. Core competencies span operations management, food and beverage expertise, and strategic asset management across full-service properties. The company is based in Providence, Rhode Island, and employs 1,001–5,000 people across the United States.

HeadquartersProvidence, Rhode Island

Company Size1,001–5,000 employees

Founded2009

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does StepStone Hospitality use?

Hospitality-specific: Micros POS, Opera property management, PeopleSoft and Oracle/SAP for enterprise systems. Office suite: Microsoft Office, Salesforce, Paylocity for HR, and standard productivity tools.

What hotel brands does StepStone Hospitality manage?

The company manages both branded and independent properties. Active projects reference commercial strategy for Four Points by Sheraton Airport Westshore, alongside full-service hotels, resorts, and destination restaurants.