Shared services platform for municipal ICT, procurement, and HR
Shared Service Centrum Ons operates as the backend for six Dutch municipalities and a provincial government, handling ICT infrastructure, procurement, and HR administration. The stack is heavily Microsoft-centric (Azure, Microsoft 365, Defender suite, Intune) with virtualization (VMware, Citrix) and network security (Fortinet, Palo Alto) — a mature enterprise architecture. Active adoption of Defender products alongside projects in identity management, modern workplace optimization, and NIS2/GDPR compliance indicates a security-first modernization cycle. Hiring remains concentrated in engineering and operations roles, with decelerating velocity.
Shared Service Centrum Ons is a shared services organization based in Zwolle that provides ICT, procurement, and HR administration to six municipal partners (Zwolle, Kampen, Dalfsen, Westerveld, Zwartewaterland) and Overijssel Province. The organization employs approximately 120 staff and operates as a backend efficiency layer, allowing partner municipalities to focus on core governance functions. The company manages a complex hybrid IT landscape including cloud (Azure), on-premises virtualization, and third-party SaaS platforms, with active workstreams in contract governance, workstation lifecycle management, and user adoption across modern workplace tools.
Primarily Microsoft (Azure, Microsoft 365, Entra ID, Intune, Teams, Defender suite), virtualization (VMware, Citrix), network security (Fortinet FortiGate, Palo Alto Networks, Cisco), and IT service management (TOPdesk, ServiceNow).
Currently recruiting in Estonia, in addition to the Netherlands headquarters in Zwolle.
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