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Sonesta International Hotels Tech Stack

Multi-brand hotel operator with 1,100+ properties across three continents

Hospitality Newton, Massachusetts 10,001+ employees Privately Held

Sonesta runs a diversified portfolio of 13 hotel brands spanning 1,100 properties and 100,000+ rooms globally. The hiring surge is heavily operations-focused (450+ open roles) with junior-heavy hiring, reflecting pressure on housekeeping, food service, and guest-experience delivery — priorities evident in active projects around preventive maintenance, food cost control, and extended-stay revenue strategies.

Tech Stack 19 technologies

Core StackTableau Power BI Google Analytics Workday ADP Canva Sabre Excel Opera CMMS Word Microsoft Office Predictive Index PowerPoint Expedia MICROS Medallia Micros Delphi

What Sonesta International Hotels Is Building

◆Challenges

Controlling food costs
Cost control
Increase guest satisfaction
Food waste reduction
Improving energy efficiency
Minimizing waste and pilferage
Reduce employee turnover
Maintain revenue and payroll budgets
Inventory management
Operational problems impacting marketing effectiveness

▲Active Projects

Rooms preventive maintenance program
Hotel-level tactical sales plans
Menu development
Seasonal demand strategy
Forecasting and budgeting support
Extended stay revenue strategies
Extended stay strategy
Annual sales marketing plan
Menu innovation initiatives
Deep cleaning projects

Hiring Activity

Accelerating600 roles · 290 in 30d

Department

Ops

450

Sales

30

Engineering

20

Security

19

Operations

13

Finance

11

Housekeeping

7

HR

6

Seniority

Junior

355

Mid

102

Manager

60

Senior

27

Director

23

Staff

3

Lead

2

Intern

1

Notable leadership hires: Security Director, Food and Beverage Director, Group Sales Director, Assistant Director of Engineering, Assistant Director of Finance

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About Sonesta International Hotels

Sonesta is the 8th largest hotel company in the US, operating 13 distinct brands including The Royal Sonesta, The James Hotels, Red Lion Hotels, and value-tier properties like Americas Best Value Inn and Canadas Best Value Inn. The portfolio spans hotels, resorts, suites, and cruises across three continents. The company operates a tiered loyalty program, Sonesta Travel Pass, which allows members to earn points redeemable across the full brand family. With a 85+ year history in hospitality, Sonesta emphasizes destination-driven guest experiences and employee-led service delivery.

HeadquartersNewton, Massachusetts

Company Size10,001+ employees

Hiring MarketsUnited States, Canada

Frequently Asked Questions

How many hotels does Sonesta operate?

Sonesta operates 1,100+ hotels across 13 brands with 100,000+ rooms distributed across three continents, making it the 8th largest hotel company in the US.

What hotel brands does Sonesta own?

Sonesta operates 13 brands: The Royal Sonesta, The James Hotels, Classico Collection, Sonesta Hotels & Resorts, MOD Collection, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites, Signature Inn, Americas Best Value Inn, and Canadas Best Value Inn.