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S&R Career Page Tech Stack

Membership warehouse retailer operating across Philippines with 5K+ employees

Retail Bonifacio Global City, Taguig 5,001–10,000 employees Privately Held

S&R operates a membership-based warehouse retail model across the Philippines, anchored on bulk buying, low-cost logistics, and operational efficiency. The tech stack (Zendesk, Freshdesk, HubSpot, Salesforce Service Cloud, Power BI, SQL) reflects a customer-support and analytics-heavy operational footprint, while the hiring surge in ops and finance with active projects around fulfillment optimization and regulatory compliance suggests the company is scaling order-to-delivery infrastructure and tightening internal controls.

Tech Stack 14 technologies

Core StackZendesk Freshdesk HubSpot Google Analytics Power BI Salesforce Service Cloud Microsoft Office Google Workspace Word Excel PowerPoint Outlook Shopee SQL

What S&R Career Page Is Building

Challenges

  • Ticket prioritization and workload distribution
  • Reducing returns and refunds
  • Mitigating returns and refunds
  • High-risk case escalation
  • Managing complex regulatory compliance
  • Ensuring timely regulatory approvals
  • Maintaining centralized tracking system
  • High-friction manual workflows
  • Inefficient packing processes
  • Sla breaches with couriers

Active Projects

  • Urgent-risk matrix implementation
  • Urgent-risk matrix execution
  • Centralized tracking and monitoring system for regulatory licenses
  • Wellness program implementation
  • Occupational hygiene inspections
  • Pilot and own ai-powered operations dashboards
  • Optimize packing, staging, and handover sops for shopee and lazada
  • Benchmark competitor fulfillment practices and courier integrations
  • Dashboard development for revenue and cost performance
  • Business case preparation for new revenue streams

Hiring Activity

Accelerating25 roles · 10 in 30d

Department

Ops
14
Finance
3
Executive
2
Support
2
Data
1
Health
1
HR
1
Legal
1

Seniority

Mid
10
Junior
9
Senior
4
Manager
1
Staff
1
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About S&R Career Page

S&R is a membership shopping club operating across the Philippines with a model centered on high-volume purchasing, streamlined distribution, and member value delivery. The company serves retail customers through warehouse operations spanning inventory management, fulfillment, and member services. At 5,001–10,000 employees and headquartered in Bonifacio Global City, Taguig, S&R maintains operations through ops-heavy staffing (14 active roles), supported by finance, data, and HR teams. Current priorities include regulatory compliance tracking, fulfillment process optimization across ecommerce channels (Shopee, Lazada), and reducing returns/refunds in the logistics chain.

HeadquartersBonifacio Global City, Taguig
Company Size5,001–10,000 employees
Hiring MarketsPhilippines

Frequently Asked Questions

What tech stack does S&R use?

Zendesk, Freshdesk, HubSpot, Salesforce Service Cloud, Power BI, SQL, Google Analytics, Microsoft Office, Google Workspace, and ecommerce integrations with Shopee and Lazada.

What is S&R working on?

Current projects include fulfillment optimization (packing/staging SOPs for Shopee and Lazada), AI-powered operations dashboards, centralized regulatory license tracking, returns reduction, and SLA management with courier partners.

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