Membership warehouse retailer operating across Philippines with 5K+ employees
S&R operates a membership-based warehouse retail model across the Philippines, anchored on bulk buying, low-cost logistics, and operational efficiency. The tech stack (Zendesk, Freshdesk, HubSpot, Salesforce Service Cloud, Power BI, SQL) reflects a customer-support and analytics-heavy operational footprint, while the hiring surge in ops and finance with active projects around fulfillment optimization and regulatory compliance suggests the company is scaling order-to-delivery infrastructure and tightening internal controls.
S&R is a membership shopping club operating across the Philippines with a model centered on high-volume purchasing, streamlined distribution, and member value delivery. The company serves retail customers through warehouse operations spanning inventory management, fulfillment, and member services. At 5,001–10,000 employees and headquartered in Bonifacio Global City, Taguig, S&R maintains operations through ops-heavy staffing (14 active roles), supported by finance, data, and HR teams. Current priorities include regulatory compliance tracking, fulfillment process optimization across ecommerce channels (Shopee, Lazada), and reducing returns/refunds in the logistics chain.
Zendesk, Freshdesk, HubSpot, Salesforce Service Cloud, Power BI, SQL, Google Analytics, Microsoft Office, Google Workspace, and ecommerce integrations with Shopee and Lazada.
Current projects include fulfillment optimization (packing/staging SOPs for Shopee and Lazada), AI-powered operations dashboards, centralized regulatory license tracking, returns reduction, and SLA management with courier partners.
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