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smart Energy Services GmbH Tech Stack

Energy-sector operations and billing services for utility companies

Consumer Services Vienna, Vienna 201–500 employees Founded 2012 Public Company

smart Energy Services runs back-office and customer-facing operations for energy utilities across Austria and Germany—processing mass-market billing, customer service, and transaction workflows. The tech stack (SAP, Power BI, SQL Server, Azure Synapse) reflects a traditional enterprise data and billing foundation, while active projects signal a modernization push: BI landscape rebuilds on cloud infrastructure, AI architecture planning, and accounts-payable digitalization. Hiring clusters in finance, ops, and support (13 of 23 roles) map to their core service delivery, with selective data and engineering adds suggesting infrastructure readiness gains.

Tech Stack 18 technologies

Core StackPower BI Tableau SQL Server Windows Server SAP PL/SQL Jira Confluence SAP BW QlikView Microsoft Office Azure Synapse Analytics Azure Microsoft 365 CAD SQL Excel Microsoft Lists

What smart Energy Services GmbH Is Building

Challenges

  • Digitalizing accounts payable and receivable processes
  • Developing reporting system
  • Meeting sla and kpis
  • Cloud data security compliance
  • Cloud data strategy development
  • Coordinating kpi reporting
  • Monitoring energy processing
  • Transitioning wfm tools
  • Intraday management of contact center
  • Datensicherheit compliance cloud

Active Projects

  • Bi landscape implementation with ms synapse analytics and power bi
  • Future-proof ai architecture
  • Erp application for accounts receivable and payable
  • Reporting system development
  • Project portfolio monitoring and steering
  • Cloud and data strategy development
  • Digitalization of accounts payable and receivable processes
  • Developing reporting system and kpi catalog
  • Bi solution testing
  • Hoch- und tiefbauprojekte

Hiring Activity

Steady25 roles · 9 in 30d

Department

Finance
5
Ops
5
Support
5
Data
3
Engineering
3
Construction
1
Operations
1

Seniority

Mid
7
Junior
6
Lead
4
Senior
4
Intern
1
Manager
1

Notable leadership hires: IT Team Lead, Process Lead, Customer Service Team Lead

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About smart Energy Services GmbH

smart Energy Services GmbH, founded in 2012 and operating as a public company, serves energy providers across Austria and Germany with end-to-end operational support. Structured as a joint venture between two leading Austrian and German utilities, the company handles process optimization, billing and customer-service solutions, regulatory compliance, and market transformation consulting for the utility sector. With approximately 270 employees based in Vienna, they specialize in high-volume transaction processing, customer interactions, and compliance workflows for mass-market energy customers—a capital-intensive, SLA-driven business model where downtime and billing accuracy carry direct revenue impact.

HeadquartersVienna, Vienna
Company Size201–500 employees
Founded2012
Hiring MarketsAustria

Frequently Asked Questions

What tech stack does smart Energy Services use?

SAP BW, Power BI, Tableau, QlikView, SQL Server, Azure Synapse Analytics, Azure, Microsoft 365, and CAD. They are actively implementing a BI landscape refresh with Synapse and Power BI.

What is smart Energy Services working on?

BI modernization (Synapse + Power BI), AI architecture planning, ERP upgrades for accounts receivable/payable, reporting system development, KPI frameworks, and cloud data strategy—reflecting a shift toward cloud-native analytics and process automation.

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