Siloam Hospitals Group Tech Stack
Indonesia's largest hospital network scaling patient access and operational efficiency
Siloam operates 10,000+ staff across Indonesia's most extensive hospital footprint, serving nearly two million patients annually. The hiring mix—skewed toward healthcare, marketing, and finance roles with accelerating velocity—reflects a dual focus: expanding clinical capacity while building patient awareness and operational infrastructure. Active projects center on patient experience, supply chain modernization (SAP MM, Dynamics 365), and new business lines like at-home care, suggesting a shift from traditional inpatient-only models toward integrated care delivery.
Tech Stack 21 technologies
What Siloam Hospitals Group Is Building
◆Challenges
- Improving patient satisfaction scores
- Implementing service standards
- Managing service recovery cases
- Bottlenecks in business workflows
- Competitive market pressure
- Health risks and emergency preparedness
- Workforce wellbeing initiatives
- Occupational health programs
- Customer awareness and engagement
- New customer segments
▲Active Projects
- End-to-end patient experience strategy
- Service excellence initiatives
- Advanced supply chain system roll-out
- Inventory analytics development
- Phased inventory solution deployment
- Health education programs
- Disease prevention initiatives
- Workplace health promotion activities
- Grow the siloam at home business
- Develop growth strategies
Hiring Activity
Department
Seniority
Notable leadership hires: Digital Marketing Head, Patient Experience Head, Business Development Head
