Shriram Properties Ltd Tech Stack
South India residential developer scaling operations with enterprise systems
Shriram Properties is a residential developer with 25 years of operating history across South and East India, currently managing a portfolio of 44 completed projects and 26 active builds. The company is mid-implementation on SAP and Salesforce rollouts while struggling with user adoption, integration gaps, and operational bottlenecks—a typical pattern for real-estate operators transitioning from spreadsheet-driven workflows to enterprise systems. Sales-heavy hiring (8 of 15 active roles) suggests the company is pushing growth as construction pipelines mature, but backend friction (grievance handling, conversion rates, cancellation reduction) indicates the sales machinery is outpacing operational readiness.
Tech Stack 12 technologies
What Shriram Properties Ltd Is Building
◆Challenges
- Grievance handling process
- Conversion rate improvement
- Reducing cancellations below 10%
- Customer complaints
- Sales process gaps
- Integration of sap and sfdc
- User adoption of enterprise apps
- Automation of business processes
- Customer complaint resolution
- Process bottlenecks
▲Active Projects
- Regional cxm initiatives implementation
- Customer support events execution
- Sap/sfdc implementation and rollout
- Automation of business processes
- End-user training for sap and sfdc
- Customer satisfaction survey execution
- Customer collections and agreement execution
- Lead generation and referral program
- Case management and sfdc integration
- Product training for channel partners
