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株式会社Showcase Gig Tech Stack

Mobile ordering platform for QSR and restaurant operations

IT Services and IT Consulting 港区, 東京都 51–200 employees Founded 2012 Privately Held

Showcase Gig operates O:der, a mobile ordering and POS platform for restaurants and quick-service venues in Japan. The company is actively hiring across engineering, product, and sales with a mid-to-senior mix, and has recently adopted four customer-success tools (Gainsight, Totango, Zendesk, HubSpot) — suggesting a shift toward scaling customer retention and reducing churn as core operational challenges.

Tech Stack 36 technologies

Core StackFigma Sketch Next.js React Gainsight Zendesk HubSpot Adobe Illustrator Miro Zoom Confluence Jira After Effects Cursor GitHub Actions ArgoCD Datadog Sentry Adobe XD Excel SQL CI/CD Totango Photoshop Microsoft Office Lottie ChatGPT Gemini HTML CSS+6 more
AdoptingGainsight Zendesk HubSpot Totango

What 株式会社Showcase Gig Is Building

Challenges

  • Test automation efficiency improvement
  • Reducing churn risk
  • Restaurant bankruptcies due to labor shortage
  • Rising raw material costs
  • Improving service quality
  • 業務効率化
  • Solving large chain management challenges
  • Improving onboarding process
  • Rising ingredient costs
  • Supporting large-scale deployments

Active Projects

  • Mobile ordering platform o:der
  • O:derplatform
  • Test automation efficiency improvement
  • Mobile order platform hardware integration
  • O:der platform implementation project
  • Product planning
  • Kpi okr design
  • Omo project
  • Cs organization launch
  • New dx project

Hiring Activity

Accelerating35 roles · 25 in 30d

Department

Engineering
11
Product
8
Sales
8
Design
5
Support
4

Seniority

Mid
16
Senior
7
Manager
6
Lead
4
Director
3

Notable leadership hires: Service Director

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About 株式会社Showcase Gig

Showcase Gig builds O:der, a mobile ordering platform that enables customers to order and pay via smartphone or touchscreen while helping restaurant operators reduce costs and improve demand forecasting. Founded in 2012 and based in Minato, Tokyo, the company operates at 51–200 employees and serves restaurant and QSR chains across Japan. The platform combines mobile-first ordering with point-of-sale integration and omnichannel capabilities, addressing pain points around labor shortages, ingredient cost inflation, and operational scaling for large restaurant groups. Recent project focus includes hardware integration, test automation, onboarding optimization, and CS organization setup.

Headquarters港区, 東京都
Company Size51–200 employees
Founded2012
Hiring MarketsJapan

Frequently Asked Questions

What does Showcase Gig's tech stack look like?

Frontend: React and Next.js; design tools: Figma, Adobe XD, Sketch; backend and ops: SQL, CI/CD, GitHub Actions, ArgoCD; observability: Datadog, Sentry; customer success: Gainsight, Totango, Zendesk, HubSpot; collaboration: Jira, Confluence, Miro.

What countries does Showcase Gig hire in?

Currently Japan only. The company is headquartered in Minato, Tokyo, and all active hiring is domestic.

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