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Shotgun Tech Stack

Live music ticketing and fan community platform

Entertainment Providers Paris, France 51–200 employees Founded 2014 Privately Held

Shotgun operates a two-sided ticketing and community platform for live music, with 8+ million users and tens of thousands of organizers using the product to sell tickets, manage events, and discover artists. The tech stack—React, Next.js, React Native, Node.js, GraphQL, PostgreSQL—is modern and mobile-first, but the pain-point list reveals internal friction: the team is mid-rebuild (product from scratch), struggling with offline-first communication and cross-team collaboration, and dealing with scaling challenges that are slowing hiring velocity.

Tech Stack 19 technologies

Core StackReact Next.js React Native Node.js GraphQL PostgreSQL GitHub Actions Cypress Vercel Heroku Cursor Zendesk Apollo Detox Claude Excel Google Sheets Notion

What Shotgun Is Building

Challenges

  • Recurring customer issues
  • Rebuilding product from scratch
  • Offline-first p2p communication
  • Scaling product organization
  • Maintaining quality while scaling
  • Strengthening cross-team collaboration
  • Escalating technical issues
  • Improving support processes
  • Reducing churn
  • Strengthening organizer loyalty

Active Projects

  • Sales predictions
  • Cashless payment during events
  • Booking marketplace for artists
  • Fans squad
  • Sales engine squad
  • Artists squad
  • Improving app and website content for customer experience
  • Automation of customer support processes
  • Organizer onboarding
  • Organizer lifecycle management

Hiring Activity

Decelerating9 roles · 2 in 30d

Department

Sales
3
Support
2
Engineering
1
Ops
1
Other
1
Product
1

Seniority

Junior
5
Intern
1
Lead
1
Mid
1
Senior
1

Notable leadership hires: Head of Product

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About Shotgun

Shotgun is a Paris-based live music platform founded in 2014 that serves both supply (artists, tour managers, organizers) and demand (fans seeking discovery). The product layers ticketing infrastructure (sales predictions, payment processing) with community features (fan squads, artist booking marketplace) and organizer operations tools (onboarding, lifecycle management, CRM). The platform has grown to over 8 million users and tens of thousands of organizer accounts globally. Current focus areas include automating support, improving organizer retention, and modernizing the core product stack.

HeadquartersParis, France
Company Size51–200 employees
Founded2014
Hiring MarketsFrance, Portugal

Frequently Asked Questions

What technology does Shotgun use to build its platform?

Shotgun's frontend runs React, Next.js, and React Native; backend is Node.js with GraphQL and PostgreSQL. Deployment uses Vercel and Heroku. Testing is handled via Cypress and Detox.

Where is Shotgun hiring new employees?

Shotgun is actively hiring in France and Portugal, with headquarters in Paris.

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