Friendly society managing £5B+ in savings and investment products
Scottish Friendly is a 162-year-old mutual financial services firm with 700,000+ members and £5B+ in assets under management. The tech stack (SQL Server, Oracle, Python, Power BI) reflects a traditional financial services operation mid-modernization. Current hiring skews heavily toward finance and support roles with actuarial focus, while active projects reveal dual pressures: regulatory compliance (Pillar 2, ICARA reporting, SFCR production) and customer retention (churn reduction, loyalty programs, next-best-action messaging).
Scottish Friendly operates as a friendly society—a member-owned mutual with no external shareholders—offering savings accounts, ISAs, Junior ISAs, and family investment products to over 700,000 UK-based members. Established in 1862 as the City of Glasgow Friendly Society and based in Glasgow, the firm manages more than £5 billion in customer assets. The product portfolio centers on tax-advantaged savings vehicles and investment accounts. Operationally, the firm is navigating multiple regulatory mandates (PRA/FCA-regulated) while addressing internal challenges around policy administration efficiency, valuation processes, and customer retention.
Primary stack: SQL Server, Oracle, Python, Power BI, SQL Server Integration Services, PL/SQL. Supports Excel, Word, Outlook for user-facing work. Mailchimp for email operations.
Glasgow, United Kingdom. The company was founded in 1862 as the City of Glasgow Friendly Society and remains based there.
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