Santos Grills GmbH Tech Stack

German BBQ retailer with showroom, e-commerce, and training academies

Consumer Goods Cologne, NRW 51–200 employees Public Company

Santos Grills is a mid-sized German grill and barbecue retailer operating a physical showroom, online marketplace presence, and three BBQ training academies serving over 30,000 participants annually. The company runs Plentymarkets for e-commerce and inventory, Zendesk for support, and AWS infrastructure — a stack typical of multi-channel retail. Current hiring acceleration in operations and sales suggests expansion of fulfillment capacity and customer acquisition, while projects focused on spare-parts coordination, payment-processing improvement, and warehouse logistics indicate ongoing friction in supply-chain and back-office operations.

Tech Stack 12 technologies

Core StackZendesk AWS Plentymarkets Outlook Word Excel PowerPoint DATEV Microsoft Office eBay Helium 10 Amazon Seller Central

What Santos Grills GmbH Is Building

◆Challenges

Handling customer complaints
Coordinating spare parts
Reducing executive workload
Optimizing internal processes
Improving payment processing
Integrating new interfaces
Optimizing product and supplier management processes
Coordinating goods deliveries and restocking
Analyzing sales and inventory
Warehouse logistics optimization

▲Active Projects

Complaint handling
Spare parts coordination
Event planning and execution
Digital workflow design and implementation of accounting tools
Integration of subsidiary accounting
Implementing new interfaces
Improving payment processing
Monthly and annual financial statements
Process optimization in product and supplier management
Product assortment and action planning

Hiring Activity

Accelerating15 roles · 10 in 30d

Department

Ops

Sales

Finance

Executive

Logistics

Management

Operations

Support

Seniority

Junior

Intern

Senior

Manager

Mid

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About Santos Grills GmbH

Santos Grills GmbH is one of Germany's largest grill specialists, headquartered in Cologne with a physical showroom and online storefront. The business stocks over 400 BBQ units from major brands including Weber, Broil King, and Napoleon, plus a proprietary Santos Premium Grills line and 300+ accessories under the Santos house brand. Beyond retail, the company operates three BBQ academies with a substantial training pipeline. Operations span e-commerce (Plentymarkets), marketplace channels (eBay, Amazon Seller Central), and financial systems (DATEV), with 51–200 employees across retail, operations, and logistics functions.

HeadquartersCologne, NRW

Company Size51–200 employees

Hiring MarketsGermany

Frequently Asked Questions

What is Santos Grills' tech stack?

Zendesk (support), Plentymarkets (e-commerce and inventory), AWS (infrastructure), Helium 10 and Amazon Seller Central (marketplace), DATEV (accounting), and Microsoft Office suite. No major tech transitions are currently active.

Where is Santos Grills headquartered?

Cologne, North Rhine-Westphalia, Germany. The company operates a physical showroom there alongside its online sales channels and three BBQ training academies.