Insurance, wealth, and financial planning for South African mass and mid-market
Sanlam operates a diversified financial services business across insurance, investments, and wealth planning, serving primarily South African retail and mid-market clients. The tech stack—SAP S/4HANA, Murex (capital markets), Oracle Hyperion (financial consolidation), and cloud infrastructure (AWS, Azure, GCP)—reflects a traditional financial services architecture. Sales dominates the hiring mix (304 of 405 open roles), with persistent focus on lead generation, client mining, and cross-sell campaigns; engineering and ops hiring remain modest, signaling a sales-execution-led rather than product-velocity-led organization. Pain-point clustering around client payment persistency and NTU (non-taken-up policy) management indicates core operational challenges in retention and policy adoption.
Notable leadership hires: Lead Generator, Chief Financial Officer
Sanlam is a large financial services group headquartered in South Africa with 10,000+ employees. The company offers a comprehensive product suite: life insurance, funeral cover, medical aid, education plans, retirement solutions, wealth management, and tax-advantaged savings. Operations span South Africa, Indonesia, Malaysia, Namibia, and the United States. The organization runs under a sales-first operating model, with active investment in lead generation, adviser recruitment, and cross-selling across the product portfolio. Core challenges center on policy persistency (payment lapse), client risk assessment, operational cost management, and adviser productivity.
Sanlam runs SAP S/4HANA (ERP), Murex (capital markets and investments), Oracle Hyperion (financial reporting), and multi-cloud infrastructure (AWS, Azure, GCP). Legacy systems include SQL Server, Oracle databases, and Visual Basic applications.
Sanlam offers life insurance, funeral cover, medical aid, education plans, retirement planning, investments, wealth management, and tax-free savings. The business model centers on direct sales, adviser networks, and cross-selling of products across its customer base.
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