Global luggage and travel accessories manufacturer with retail and B2B operations
Samsonite is a public manufacturing company operating a global retail footprint (sales team dominates hiring at 153 roles) alongside direct B2B customization work. The tech stack reflects a traditional enterprise setup—SAP, Oracle, Essbase, and BI tools for finance and operations—with emerging adoption of marketing automation (Mailchimp, Klaviyo) and social/digital channels (Meta, TikTok, Pinterest, YouTube). Active projects signal a dual operational focus: store expansion (Köln opening, visual merchandising) and digital transformation (new DX business model, proximity-based client engagement apps), while persistent pain points around inventory shrinkage and sales target attainment suggest execution challenges in retail operations.
Samsonite manufactures and distributes luggage, business bags, casual travel gear, and personal accessories across over 20 countries. Founded in 1910, the company operates a hybrid model: direct-to-consumer retail locations, wholesale partnerships, and B2B customization projects (notably for American Tourister). The organization spans sales, retail operations, manufacturing facilities, and support functions (finance, product, data). Current operational priorities include store network optimization, product design enhancement, inventory control, and expansion of digital customer experience channels to compete in e-commerce and mobile-first retail environments.
Core systems: SAP (ERP), Oracle (database), Hyperion/Essbase (consolidation/analytics). Marketing: Mailchimp, Klaviyo. Digital: BigCommerce (e-commerce), Google Analytics 4, Meta/TikTok/Pinterest/YouTube (social). BI: Power BI. Design: Adobe Suite (Photoshop, InDesign, Illustrator), CAD.
Oudenaarde, East Flanders, Belgium. The company is publicly listed and operates manufacturing, retail, and distribution infrastructure across North America, Europe, and Asia-Pacific regions.
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