RouteGenie Tech Stack

Medical transportation dispatch and billing platform

Software Development Buffalo, New York 51–200 employees Founded 2017 Privately Held

RouteGenie operates a dispatch and billing platform for non-emergency medical transportation (NEMT), built on Django + PostgreSQL + Celery + Redis with Twilio and Google Maps API for real-time coordination. The stack and active projects—database architecture work, billing automation, onboarding tools—suggest a company modernizing its core platform while tackling operational pain points: billing accuracy and reducing no-shows. Hiring is accelerating across engineering and support, with a mid-level engineering cohort and expanding customer-facing roles.

Tech Stack 20 technologies

Core StackSalesforce Jira Python PostgreSQL MongoDB Celery Redis Twilio Docker Django Elasticsearch Django REST Framework Google Maps API Docker Compose pytest OpenAPI OpenSearch Swagger

What RouteGenie Is Building

◆Challenges

Improve billing accuracy
Modernizing mission-critical platform
Cut down on no-shows
Reducing no-shows
Improve on-time performance
Inaccurate billing
Inefficient collections
Invisible spend
Complex technical issues
System functionality gaps

▲Active Projects

Modernization of mission-critical platform
Automation tools for onboarding
Training content development
Core applications
Customer onboarding journey
Concierge claims billing workflows
Scalable finance operation
Database architecture
Twilio, google maps api, osrm integration

Hiring Activity

Accelerating15 roles · 9 in 30d

Department

Engineering

Support

Sales

Finance

Seniority

Mid

Senior

Junior

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About RouteGenie

RouteGenie is a dispatch and billing software platform for medical transportation providers, brokers, and healthcare organizations in the United States. Founded in 2017 and headquartered in Buffalo, New York, the company serves mid-market and enterprise customers operating non-emergency medical transportation networks. The platform consolidates scheduling, routing, dispatching, and billing into a single system. Current product focus centers on improving billing workflows, reducing no-show rates, and modernizing the underlying platform architecture to support operational scaling.

HeadquartersBuffalo, New York

Company Size51–200 employees

Founded2017

Hiring MarketsUnited States, Mexico, Argentina, Brazil, Costa Rica, Chile

Frequently Asked Questions

What tech stack does RouteGenie use?

RouteGenie uses Django, PostgreSQL, MongoDB, Celery, Redis, Twilio, Google Maps API, Docker, Elasticsearch, and OpenSearch. Billing and dispatch logic runs on Python with REST APIs; real-time communications use Twilio; routing uses Google Maps.

What is RouteGenie working on?

Active projects include platform modernization, billing automation (concierge claims workflows), database architecture improvements, customer onboarding tools, and Twilio/Google Maps API integration enhancements. Core challenges are billing accuracy, no-show reduction, and on-time performance.