Roots operates a mature, geographically distributed retail network anchored by 1,000+ employees across North America and Asia. The hiring profile is sales-dominated (85% of open roles), with nearly all new hires at lead or junior level—indicating both high store-floor churn and heavy reliance on promotional paths. The tech stack is traditional retail (Oracle Xstore POS, Aptean ERP, EDI) with social channels (Meta, TikTok, Pinterest) and operational tools (Monday.com, Topdesk), reflecting a brand-first, execution-heavy operation focused on store consistency and inventory control.
Notable leadership hires: Team Lead, Retail Team Lead, Retail Lead
Roots is a Canadian lifestyle brand founded in 1973, known for premium leather goods, apparel, and accessories. The company operates over 120 retail locations in Canada and the United States, and more than 100 in Asia, serving customers through both physical stores and digital channels. With 1,001–5,000 employees, Roots operates as a public company headquartered in Toronto. Current operational priorities center on store performance optimization, inventory management, and scaling social-media-driven customer engagement, while managing the operational complexity of a multi-region retail footprint.
Roots operates more than 120 locations in Canada and the United States, and more than 100 stores in Asia, serving customers through a mix of physical retail and digital channels.
Roots uses Oracle Xstore for point-of-sale operations and Aptean for ERP, alongside EDI for supply-chain integration and Topdesk for IT service management.
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