RMS Tech Stack

Property management and guest experience platform for hospitality operators

Software Development Melbourne, Victoria 201–500 employees Founded 1983 Privately Held

RMS operates a property management and reservations platform serving campgrounds, holiday parks, hotels, and resorts across ANZ and North America. The hiring mix is heavily weighted toward sales (5 open roles) and leadership expansion (VP, directors, leads), with only one engineering role active—a pattern consistent with a mature product shifting into sales acceleration and customer success retention. Pain points cluster around churn and adoption, suggesting the platform is scaling revenue but struggling with customer stickiness and onboarding efficiency.

Tech Stack 12 technologies

Core StackHubSpot Google Analytics React JavaScript C# PostgreSQL Figma Jest HTML5 CSS Mocha Jasmine

What RMS Is Building

◆Challenges

Reducing churn
Pipeline bottlenecks
Increasing deal velocity
Increasing net revenue retention
Reducing time to value
Improving unit economics
High churn
Low adoption
Realizing value quickly
Seamless transition to customer success

▲Active Projects

End-to-end guest experience across booking engine and guest portal
Global onboarding function
Go-to-market strategy for rms pay
Integrated marketing campaigns in us regions
Event execution (trade shows, webinars, user groups, conferences)
Tiered csm model
Account planning frameworks
Interconnected journeys across booking, guest portals, communications, and operational workflows
Tiered scalable onboarding models
Delivery methodology playbooks

Hiring Activity

Accelerating15 roles · 7 in 30d

Department

Sales

Marketing

Ops

Product

Support

Engineering

Seniority

Senior

Director

Lead

Manager

Mid

Notable leadership hires: Account Director

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About RMS

RMS is a property management system (PMS) provider founded in 1983 and headquartered in Melbourne, Victoria. The platform integrates reservation management, point-of-sale, channel management, and online booking functionality, with a recent strategic expansion into a guest experience layer (booking engine, guest portal, communications workflows). The company operates at 201–500 employees and is actively hiring across sales, customer success, marketing, and product in the United States, Australia, India, and Singapore. Current initiatives focus on reducing churn through tiered customer success models, accelerating go-to-market for a payments product (RMS Pay), and improving time-to-value through scalable onboarding.

HeadquartersMelbourne, Victoria

Company Size201–500 employees

Founded1983

Hiring MarketsUnited States, Australia, India, Singapore

Frequently Asked Questions

What tech stack does RMS use?

RMS builds on React, C#, and PostgreSQL for core systems. Front-end development uses HTML5, CSS, and JavaScript with testing frameworks Jest, Mocha, and Jasmine. Figma powers design. HubSpot and Google Analytics handle commercial and analytics workflows.

What is RMS working on right now?

Priority projects include expanding the guest experience across booking and portal surfaces, scaling customer success with tiered models, launching RMS Pay go-to-market in the US, and building interconnected workflows across bookings, communications, and operations.