RIU Hotels & Resorts Tech Stack

Global hotel chain operating 100+ resorts across 16 countries with all-inclusive focus

Hospitality Palma, Illes Balears 10,001+ employees Founded 1953 Privately Held

RIU operates a geographically distributed hotel network spanning Europe, Asia, Africa, and the Caribbean—a scale that surfaces in their hiring: 55 new roles posted in the last 30 days across operations, kitchen, maintenance, and front-office functions, with heavy junior/mid-level recruitment suggesting ongoing staff turnover. Their tech stack is operationally mature (Opera PMS, SAP, Oracle, ServiceNow, NetSuite) but shows no innovation wave; active projects center on cost control, inventory waste reduction, and compliance—the operational hygiene problems that plague hospitality at scale.

Tech Stack 34 technologies

Core StackGoogle Ads Active Directory ServiceNow SAP Oracle NetSuite Linux Adobe Premiere Pro Python Opera Microsoft Office Facebook Ads Manager Google Analytics 4 Looker Studio Facebook Business Manager Excel Windows LibreOffice ITIL Gmail EasyVista Word Amadeus Adobe After Effects CapCut TikTok Meta YouTube SQL R+3 more

What RIU Hotels & Resorts Is Building

◆Challenges

Operational cost control
Maintaining equipment reliability
Inventory control to minimize waste
Ensuring hygiene and safety compliance
Ensuring compliance with thai labour laws
Cost-effective operations
Inventory wastage
Labour efficiency
Streamlining procurement processes
Supplier performance issues

▲Active Projects

Resort opening of the year in phuket
Staff training programmes
Pre-opening activities
Streamlining procurement processes
Menu innovation
World-class entertainment program
Global key campaign coordination
Technology innovation projects
Budget allocation across channels
Payment gateway implementation

Hiring Activity

Steady150 roles · 55 in 30d

Department

Ops

Kitchen

Maintenance

Food

Frontoffice

Engineering

Finance

Operations

Seniority

Junior

Mid

Senior

Manager

Lead

Notable leadership hires: Head Chef, Chief Engineer, Dining Sector Head

Company intelligence

Find more companies like RIU Hotels & Resorts by tech stack, pain points and active projects

Get started free

About RIU Hotels & Resorts

RIU Hotels & Resorts, founded in 1953 and family-owned through three generations, operates more than 100 properties across 16 countries with a focus on all-inclusive beach resort experiences and city hotels under the Riu Plaza brand. The company employs over 27,000 people and welcomed 3.5 million guests annually. Revenue streams are driven by accommodation, food and beverage, and entertainment. RIU's competitive positioning rests on staff quality and carefully designed guest experiences; current operational priorities include equipment reliability, inventory control, labour efficiency, and supplier performance—typical challenges for a distributed hospitality operator managing multiple supply chains, local hiring, and compliance regimes across jurisdictions including Thailand, Mauritius, UAE, and the Maldives.

HeadquartersPalma, Illes Balears

Company Size10,001+ employees

Founded1953

Hiring MarketsMauritius, Ireland, Spain, United Kingdom, Thailand, United Arab Emirates, Tanzania, Morocco

Frequently Asked Questions

What hotel management system does RIU use?

RIU operates on Opera as its primary PMS, supported by SAP and Oracle for enterprise resource planning, NetSuite for financials, and ServiceNow for IT service management.

How many employees does RIU Hotels employ?

RIU employs over 27,000 people across its 100+ properties. Current hiring velocity is steady, with 154 active roles and 55 posted in the past month, mostly at junior and mid levels.