Public transit operator serving Houston and Harris County across five mobility modes
METRO operates a multimodal transportation system (bus, light rail, paratransit, vanpool, microtransit) across Houston and Harris County. The tech stack is enterprise-heavy—SAP, Primavera P6, SQL Server, GIS tools—reflecting operational complexity at scale. Active hiring skews toward operations (30 roles) with mid-level hires dominant, while projects center on maintenance refinement, on-time performance, and service coordination; pain points cluster around accident reduction, scheduling efficiency, and labor relations, suggesting METRO is balancing safety and reliability against cost and workforce management.
Notable leadership hires: Labor Relations Director
METRO is the public transit authority for Houston and Harris County, operating buses, light rail, paratransit, vanpool, and on-demand microtransit for millions of annual rides across 16 municipalities and unincorporated county areas. The organization connects residents and commuters to employment, health care, education, and recreation while supporting regional events and disaster response. With 1,001–5,000 employees headquartered in Houston and founded in 1979, METRO manages service delivery, infrastructure maintenance, and operational planning using enterprise resource planning (SAP), project scheduling (Primavera P6), and geospatial tools (ArcGIS, ArcMap).
METRO uses SAP for enterprise resource planning, Primavera P6 for project scheduling, SQL Server and PL/SQL for data management, ArcGIS and ArcMap for geographic systems, Tableau and Power BI for analytics, and SAP SuccessFactors for payroll.
Key pain points include reducing accidents and bus delays, maintaining on-time performance, cost-effective scheduling, and managing labor negotiations and grievances. Active projects focus on preventive maintenance, service improvements, and standard operating procedure refinement.
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