Workplace technology and process automation for Latin American enterprises
Ricoh Latin America operates a sales-driven regional business (20 of 36 open roles in sales) focused on workplace productivity through hardware, software, and services across Brazil, Mexico, Colombia, and eight other countries. The tech stack reflects a partner-ecosystem model—Ricoh devices paired with Microsoft (Dynamics, Office, Azure), Salesforce, SAP, and Oracle—rather than proprietary software. Current hiring velocity and project focus on multichannel lead generation and account planning suggest expansion into higher-margin service and automation offerings beyond device placement.
Notable leadership hires: Sales Lead
Ricoh Latin America helps mid-market and enterprise customers across Latin America improve workplace productivity and digital adoption through managed technology services, automation, and process optimization. The business spans hardware (Ricoh devices, Logitech peripherals, Biamp conferencing), enterprise software (Dynamics 365, Salesforce, SAP, Oracle), and managed services. Operations are distributed across twelve countries in the region, with significant expansion efforts in interior São Paulo and active project work on customer retention, upsell identification, and supply chain forecasting. The org is headquartered in Weston, Florida, with 1,001–5,000 employees.
Core platforms include Ricoh devices, Microsoft Dynamics 365, Azure, Office, Salesforce, SAP, Oracle, and HubSpot for CRM and sales operations. Conferencing and peripherals span Biamp, Logitech, and Canva for marketing collateral.
Key projects include multichannel lead generation, product launch webinars, regional expansion in São Paulo, implementing a renewal strategy (MIF), account planning using RISE methodology, and prospecting key client profiles via B2B event activations.
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