Loyalty and rewards platform for enterprise customer engagement
R360 operates a loyalty and rewards platform serving financial services and retail enterprises across Asia-Pacific, built on a classic full-stack: Java, Spring Boot, and Node.js/React on the front end, backed by PostgreSQL, MySQL, and message queues (Kafka, RabbitMQ, AWS SQS). Current project focus—catalogue optimization, price parity, and SKU retirement—suggests active work on the redemption and inventory side; hiring is minimal and senior-heavy (7 of 10 open roles), concentrating on engineering and product, which implies maintenance and incremental feature work rather than platform expansion.
R360 powers customer loyalty and rewards programs for enterprise clients, predominantly in banking and retail. The platform combines reward management, customer segmentation, campaign orchestration, and big data analytics to drive acquisition, engagement, and retention. The company serves 1000+ retail partnerships globally and has worked with major financial institutions in India and internationally. Operations are centered in Bangalore with all hiring currently in India. The product suite includes Analyticbox and Designbox tools alongside core loyalty and CRM capabilities.
Java, Spring Boot, Node.js, Express, and NestJS on the backend; React on the frontend; PostgreSQL and MySQL for databases; Kafka, RabbitMQ, and AWS SQS for messaging; AWS and Azure for cloud infrastructure.
Core offerings include loyalty and rewards management, customer segmentation, campaign management, coalition loyalty programs, employee recognition, CRM, and big data analytics tools (Analyticbox and Designbox).
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