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Retorna Tech Stack

Cross-border money transfer platform for Latin America

Financial Services Providencia, Santiago Metropolitan 51–200 employees Founded 2019 Privately Held

Retorna operates a cross-border payments platform built on Salesforce + AWS infrastructure, targeting money transfers between Latin American countries. The tech stack reveals a compliance-heavy architecture (AWS KMS, GuardDubl, AWS WAF, SIEM, CloudTrail, AWS Macie) paired with Salesforce CRM automation — matching their pain-point list, which flags regulatory compliance gaps, KYC/AML automation needs, and Salesforce downtime impacting revenue. Leadership-heavy hiring (3 lead roles, 1 director) across engineering, design, and security suggests rebuilds in core competencies rather than headcount expansion.

Tech Stack 28 technologies

Core StackSalesforce Apex AWS Lambda Heroku AWS CloudWatch GitHub Actions Terraform CloudFormation Lightning Web Components Heroku Connect REST SOAP OAuth JWT CI/CD IAM VPC AWS KMS AWS Secrets Manager GuardDuty AWS Security Hub CloudTrail AWS Macie AWS WAF SIEM AWS CodePipeline AWS CDK

What Retorna Is Building

Challenges

  • Salesforce downtime impact revenue
  • Competitive fintech market differentiation
  • Emotional connection with venezuelan users
  • Performance bottlenecks under high volume
  • Duplicate data elimination
  • Maintaining mission-critical system under load
  • Automating critical operational processes
  • Dispersed communication flows
  • Gaps in journey
  • Compliance with fintech regulatory frameworks

Active Projects

  • Implement proactive monitoring
  • Visual identity overhaul
  • Brand visual system development
  • Automate kyc aml validations
  • Integrate salesforce with external systems
  • Integration with external systems
  • Automation of operational processes
  • Crm automation infrastructure
  • Centralize communication flows
  • Implement security controls in ci/cd pipelines

Hiring Activity

Accelerating5 roles · 2 in 30d

Department

Engineering
2
Design
1
Marketing
1
Security
1

Seniority

Lead
3
Director
1
Senior
1

Notable leadership hires: Art Director

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About Retorna

Retorna facilitates money transfers between countries in Latin America, emphasizing speed (30-second payment experience per their positioning) and fair exchange rates. The company operates a 51–200 person team based in Santiago, Chile, with active hiring across Venezuela, Peru, and Argentina. Their product integrates with Salesforce as a central system for customer and operational workflows, supported by AWS cloud infrastructure. Core pain points center on system reliability under volume, compliance automation (KYC/AML), and operational fragmentation — all reflected in their current project slate, which includes proactive monitoring, security controls in CI/CD, and CRM automation infrastructure.

HeadquartersProvidencia, Santiago Metropolitan
Company Size51–200 employees
Founded2019
Hiring MarketsVenezuela, Peru, Argentina

Frequently Asked Questions

What tech stack does Retorna use?

Salesforce + Apex + Lightning Web Components for CRM; AWS (Lambda, KMS, Secrets Manager, GuardDuty, WAF, CloudWatch) for infrastructure; Heroku for deployment; Terraform + CloudFormation + AWS CDK for IaC; GitHub Actions + AWS CodePipeline for CI/CD.

What countries does Retorna operate in?

Based in Chile (Providencia, Santiago). Currently hiring talent in Venezuela, Peru, and Argentina, indicating regional expansion focus.

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