Retorna operates a cross-border payments platform built on Salesforce + AWS infrastructure, targeting money transfers between Latin American countries. The tech stack reveals a compliance-heavy architecture (AWS KMS, GuardDubl, AWS WAF, SIEM, CloudTrail, AWS Macie) paired with Salesforce CRM automation — matching their pain-point list, which flags regulatory compliance gaps, KYC/AML automation needs, and Salesforce downtime impacting revenue. Leadership-heavy hiring (3 lead roles, 1 director) across engineering, design, and security suggests rebuilds in core competencies rather than headcount expansion.
Notable leadership hires: Art Director
Retorna facilitates money transfers between countries in Latin America, emphasizing speed (30-second payment experience per their positioning) and fair exchange rates. The company operates a 51–200 person team based in Santiago, Chile, with active hiring across Venezuela, Peru, and Argentina. Their product integrates with Salesforce as a central system for customer and operational workflows, supported by AWS cloud infrastructure. Core pain points center on system reliability under volume, compliance automation (KYC/AML), and operational fragmentation — all reflected in their current project slate, which includes proactive monitoring, security controls in CI/CD, and CRM automation infrastructure.
Salesforce + Apex + Lightning Web Components for CRM; AWS (Lambda, KMS, Secrets Manager, GuardDuty, WAF, CloudWatch) for infrastructure; Heroku for deployment; Terraform + CloudFormation + AWS CDK for IaC; GitHub Actions + AWS CodePipeline for CI/CD.
Based in Chile (Providencia, Santiago). Currently hiring talent in Venezuela, Peru, and Argentina, indicating regional expansion focus.
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