E-commerce platform connecting merchants to customers across messaging, social, and retention
Relay Commerce operates a multi-channel e-commerce enablement platform with heavy integration into Shopify, WooCommerce, and BigCommerce ecosystems via HubSpot and Klaviyo. The hiring mix is heavily marketing-weighted (4 roles) with emerging product investment, and projects span marketing automation, agentic products, and partnership scaling — suggesting a GTM-first org navigating both legacy portfolio stabilization and next-generation product development.
Relay Commerce builds an e-commerce enablement suite serving merchants across personalized messaging, social commerce, and customer retention. The platform operates as a connector layer into existing merchant stacks (Shopify, WooCommerce, BigCommerce) and extends workflows through HubSpot and Klaviyo integrations. Founded in 2021, the company is headquartered in New York and operates with an 11–50 person team. Current focus areas include marketing operations scaling, legacy system stabilization, and agentic product expansion.
Relay integrates natively with Shopify, WooCommerce, BigCommerce, Wix, and Squarespace, plus marketing tools like HubSpot and Klaviyo for messaging and customer retention workflows.
Current initiatives include marketing automation optimization, next-generation agentic products, go-to-market expansion, agency partnership management, and stabilization of legacy portfolio revenue.
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