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RealWork Tech Stack

Location-based referral and reputation platform for service businesses

Software Development Austin, Texas 51–200 employees Founded 2020 Privately Held

RealWork captures and amplifies customer referrals tied to the physical location where work happens, automating the feedback loop between field teams and nearby customers. The stack (Express, React, Node.js, MongoDB) suggests a modern, distributed web application built for multi-location operations. Current hiring momentum skews toward sales (3 roles) and engineering (2), with projects focused on national scaling, SMS/email/AI phone review requests, and CRM integrations — revealing a shift from product-market fit toward sales-driven expansion and automation.

Tech Stack 15 technologies

What RealWork Is Building

Challenges

  • Scaling product to national level
  • Scaling business through automation
  • Platform migrations
  • Error reduction
  • Sales team performance
  • Improving online reputation
  • Low onboarding adoption
  • Customer churn risk

Active Projects

  • Scaling product to national level
  • Automating customer engagement after each job
  • Customer outreach automation refinement
  • Team-wide calendaring integration
  • Real-time error-monitoring dashboard
  • Review request experiences across email, sms, and ai phone calls
  • Embeddable interactive widgets for customer websites
  • Integrations with home-service crms for automation and reporting
  • Customer onboarding program

Hiring Activity

Accelerating7 roles · 5 in 30d

Department

Sales
3
Engineering
2
Product
1
Support
1

Seniority

Senior
3
Junior
2
Mid
2
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About RealWork

RealWork operates a location-aware referral and reputation platform designed for service-based businesses (trades, home services, field operations). The core product captures work completed onsite and surfaces it to nearby customers and referral networks. The company, founded in 2020 and based in Austin, serves mid-market service operators. Operations span product development, sales, customer success, and engineering. Active projects center on geographic scaling, customer engagement automation (review requests via email, SMS, and AI-driven phone calls), and deep integrations with home-service CRM systems. Pain points include onboarding adoption, sales velocity, and platform reliability under growth.

HeadquartersAustin, Texas
Company Size51–200 employees
Founded2020
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does RealWork use?

RealWork's primary stack includes Express and Node.js for backend, React for frontend, MongoDB for data storage, Material-UI for components, and Webpack/Vite for bundling. Sales and automation run on Salesforce, Zapier, and Make.

What is RealWork working on?

Current projects include scaling nationally, automating review requests across email/SMS/AI phone, building CRM integrations for home-service businesses, creating embeddable widgets for customer websites, and improving onboarding adoption.

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