Multi-brand footwear retailer with 500+ stores across North America
Rack Room Shoes operates a two-brand retail footwear business (Rack Room Shoes and Off Broadway Shoe Warehouse) with over 500 physical locations. The tech stack is heavily Oracle-dependent (E-Business Suite, Database, Forms, Reports, APEX) paired with creative tools (Adobe suite, Figma) and basic productivity software — a pattern typical of enterprise retail operations focused on POS, inventory, and back-office finance rather than digital-native tooling. Hiring is overwhelmingly sales and ops-focused (514 and 293 roles open), with engineering and design teams under 10 people, reflecting a store-led business model where scale comes from staffing locations and supply chain rather than product engineering.
Notable leadership hires: Team Lead, Lead
Rack Room Shoes is a privately held footwear retailer headquartered in Charlotte, North Carolina, with 1,001–5,000 employees across the United States and Canada. The company operates two banners: Rack Room Shoes and Off Broadway Shoe Warehouse, serving family customers through physical retail with emphasis on affordable nationally recognized and private-label brands across athletic, comfort, and dress categories. The retail footprint features open-concept store design with visible inventory and in-store services including exchanges, loyalty rewards, and curbside pickup. Current priorities include store operations efficiency, compliance management, loss prevention, and sales performance across the store network.
Oracle E-Business Suite, Oracle Database, Forms, Reports, and APEX form the core back-office. POS systems, REST APIs, and Java support retail operations. Creative teams use Adobe Creative Cloud and Figma. The company is migrating design documentation to Figma Sites.
The company operates more than 500 stores across its two brands: Rack Room Shoes and Off Broadway Shoe Warehouse, with unified loyalty and return policies across both banners.
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