Queens Public Library Tech Stack

Large public library system serving Queens with 66 locations and multilingual collections

Libraries Jamaica, NY 1,001–5,000 employees Founded 1896 Nonprofit

Queens Public Library operates one of the largest U.S. public library systems, spanning 66 physical locations across Queens with collections in 50 languages. The tech stack reveals a nonprofit operations foundation—Raiser's Edge (fundraising), Kronos (workforce management), SAP (enterprise resource planning)—combined with office and collaboration tools. Active hiring across library, education, ops, and security roles, plus ongoing HR automation projects and donor pipeline work, signals operational scaling and a shift toward systemwide coordination of community programs.

Tech Stack 11 technologies

Core StackSAP Raiser's Edge Microsoft Office Kronos Word Excel CCTV SharePoint LinkedIn Learning Articulate 360 Pitney Bowes

What Queens Public Library Is Building

◆Challenges

Retaining customers
Increasing donor engagement
Hr automation projects
Meeting deliverables on schedule
Meeting targeted revenue projections
Developing robust donor pipeline
Stakeholder coordination
Budget constraints
Time and attendance issues
Leave tracking complexity

▲Active Projects

New public library construction
Implementation of a strategic plan
Active shooter training program
Implementation of grants for community learning programs
Standardized intake process including assessment
Grant-funded outreach
Annual gala
System-wide programming outreach
Donated sick leave program
Hr automation projects

Hiring Activity

Accelerating30 roles · 15 in 30d

Department

Library

Education

Ops

Security

Finance

Construction

Engineering

Seniority

Mid

Director

Manager

Senior

Junior

Staff

Notable leadership hires: Security Director, Library Director

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About Queens Public Library

Queens Public Library is an independent nonprofit founded in 1896, serving Queens—the most ethnically and culturally diverse area in the country. The system operates 66 locations including branch libraries, a Central Library, seven adult learning centers, a technology center in a major public housing complex, five teen centers, two bookmobiles, and two book bicycles. Annual operations include millions of visitor interactions, tens of thousands of educational and civic programs, and stewardship of more than 5 million items across multiple languages and formats. Current strategic initiatives include new public library construction, implementation of a strategic plan, and expansion of grant-funded community learning programs.

HeadquartersJamaica, NY

Company Size1,001–5,000 employees

Founded1896

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Queens Public Library use?

Raiser's Edge for donor management, SAP for enterprise operations, Kronos for workforce scheduling, Microsoft Office suite, SharePoint for collaboration, and Articulate 360 for learning content.

Where is Queens Public Library headquartered?

Jamaica, Queens, New York. The system serves the entire borough with 66 locations including branch libraries, adult learning centers, teen centers, and mobile units.